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ALT Update - We have defined two processes to resolution of the issues impacting some customers of: Jira Work Management, Jira Service Management, Confluence, Jira Software, Atlassian Access, Jira Product Discovery and Opsgenie Cloud. These processes each involve multiple stages of work. We are currently working on the processes and will update Statuspage again in one hour. We will provide more detail as we progress through resolution. Apr 5, 18:41 UTC Update - We continue to work on issues with multiple instances that are showing under maintenance impacting some Jira Work Management, Jira Service Management, Confluence, Jira Software, Atlassian Access, Jira Product Discovery and Opsgenie Cloud customers. We have identified the root cause and have a two pronged strategy. Currently working on manual restoration for a handful of tenants.










