Erica Morrison retweeted
Congratulations to our 2025 NSAA NCPA Fall Academic All-State Award winners! Great leaders in and out of their respective activities! 🤘🏼
Congratulations!!
We did it! Another DOES presentation in the books!
These folks rocked their presentation at #DOES2022 Way to go @ericarmorrison and Steve Barr @csg_i @ITRevBooks @RealGeneKim “Leadership looks a lot like loving people.”
Erica Morrison retweeted
“Leadership looks a lot like loving people.”
–@EricaRMorrison, presenting with Steve Barr (both VPs, Software Engineering, CSG) #DOES22
I'll never forget our time working with Dr. Richard Cook and @allspaw at @AdaptiveCLabs, turning our worst outage into a powerful learning opportunity. What a loss to our entire software community. adaptivecapacitylabs.com/blo…
Erica Morrison retweeted
Discover how CSG evolved their organizational structure to improve their day-to-day operational stance and build a win-win for Dev and Ops in this case study from the second edition of The DevOps Handbook: itrev.io/3EGisWt
Erica Morrison retweeted
When defined & operated well, shared services teams can provide substantial efficiency & leverage. When defined & operated poorly, they can be a source of frustration, inefficiency, burdensome bureaucracy, & arbitrary decision-making. Read more...itrev.io/3v7ezpv
Recently sat down to talk incident management. Catch our webinar June 2 @ 1pm ET/10am PT & leave w/ real-world, right-sized patterns & examples for improvements to incident responses. bit.ly/3uGWNsb @ScottPrugh @randyshoup @scottnasello @shaaron2010 @Josh_Atwell
Erica Morrison retweeted
CSG is a leader in the #DevOps space. Check out this paper for @ITRevBooks co-authored by CSG's @ScottPrugh and @ericarmorrison on improving incident response. spr.ly/6016H8bpC
Erica Morrison retweeted
Please help @BlessinBackpack address food insecurity. Join our team Chasing DevOps for a DIY 5K and virtually run with some of the top DevOps celebrities in the industry: @RealGeneKim, @jasonacox, @RossClanton, @ericarmorrison and me! @ITRevDOES
runsignup.com/Race/Register/…
Erica Morrison retweeted
A Framework for Incident Response - Changing the Narrative around Incidents from Blame to Learning @ScottPrugh @shaaron2010 @Josh_Atwell @ericarmorrison @randyshoup @RealGeneKim myresources.itrevolution.com…
Erica Morrison retweeted
Seriously this story had everything: the perfect storm, the red herring, the root cause right under your nose but dismissed, the aftermath, the finger pointing, the resilience, the trust restored. Thank you @ericarmorrison for the genuine story!
Erica Morrison retweeted
We’re proud to be recognized for our innovation and leadership in #DevOps. Read why CSG is ranked #4 in @TechBeaconCom's list of “top 10 companies killing it at DevOps in 2020.” spr.ly/6011G9os3
Erica Morrison retweeted
#does20 @ericarmorrison “…it started off as routine server maintenance.”
Famous last words. 😱😱😱
Excited to get to be part of DevOps Enterprise Summit London (Virtual) tomorrow! A year and a half has passed since the worst outage in our company's history. I will share the story of our learning and improvement journey since then. @ITRevDOES
Erica Morrison retweeted
I close today with a very heavy heart. I ache for my country and all those in pain. I rage at a national leadership bereft of empathy and the minimal instincts of de escalation. May tomorrow shine its light upon a path towards love, peace, and most importantly, justice.
Erica Morrison retweeted
Now that is a Happy Hour! I’m grateful to have the opportunity to share experiences with this awesome team of DevOps leaders!! @RealGeneKim @ITRevDOES @scottnasello @RossClanton @chawklady @ericarmorrison @jasonacox @damonedwards @cdavisafc @apitrevolution @jgallimore – at Chicago, IL


























