@elinask

Group Editorial Director, TMC. Tech enthusiast, writer, 100% Estonian, tough to find a sport I won't watch. Tweets are my own

tmcnet.com
Joined June 2009
  • Tweets630
  • Following444
  • Followers1.3K
119Media
Identity security is more important than ever and presents a challenge in fragmented IT ecosystems. Here's what @CybrHawk_ is doing about it. msptoday.com/topics/msp-toda…

CybrHawk Expands AI-Driven Identity Security and ITDR Capabilities Across Enterprise and Government...

As cyber threats increasingly target identities, credentials, tokens, privileged accounts, and SaaS environments, organizations are facing growing challenges securing fragmented identity ecosystems...

msptoday.com
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For #MSPs, @RushFiles offers a brandable secure file share & sync service with an intuitive UI for admins and end users. Check out our review. msptoday.com/topics/msp-toda… @MSPExpo #DropBox #Sharepoint #FileCloud #SharePoint #NextCloud #ownCloud #DropBox #Box #Egnyte

RushFiles Review: Secure File Sync and Share Built for MSPs, Resellers, and Regulated Customers

RushFiles offers a share and sync service that gives MSP a controllable, brandable, multi-tenant file services platform they can package into their own service portfolios.

msptoday.com
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New @bcm_one CEO Sandy Preizler has big shoes to fill but has the background the mindset to do it. tmcnet.com/voip/news/article… @SkySwitchSays

A New Era at BCM One: Sandy Preizler Takes Over as CEO

Communications and managed services provider BCM One announced a key leadership transition with the appointment of Sandy Preizler as its new CEO. He takes over for Geoff Bloss, who has decided to...

tmcnet.com
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The shopping spree continues: @bcm_one scoops up @Pure_IP to expand global presence and leverage #MicrosoftTeams expertise to support #FutureOfWork. tmcnet.com/voip/news/article…

BCM One Not Done Acquiring, Makes Major Global Move Picking Up Pure IP

This morning, BCM One get back on the acquisition trail in a big way with a strong move into the global market, bringing U.K.-based Pure IP into the BCM One fold.

tmcnet.com
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Please fix the East Haven live stream @TurnItUpDance
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Next-level networks, performance, and UX for the digital world. @ConnX_AI @JuniperNetworks @tmcnet @TeamWebinar sdwanresource.com/articles/4…

Born in the Cloud, Built on AI: Juniper and ConnX Bring Next-Level Performance and User Experience...

Investment and innovation in the cloud and software telco realm led to more predictable, precisely measurable SLAs and better user experiences.

sdwanresource.com
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How to lose customers, exhibit A, by @optimum and @OptimumHelp When your in-store staff tells customers to call the contact center for assistance, but customer retention dept isn't open same hours as retail location #badCX #poorcustomerservice
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Have contact centers improved CX enough to protect brand loyalty? customerzone360.com/topics/c… @Calabrio @rdaniels1999 @AmyLFisher

2022 Contact Center Recap, Part 1: Have We Improved CX Enough to Protect Brand Loyalty?

Contact centers have progressed, but they still aren't delivering quite the level of experience customers are looking for and demand.

customerzone360.com
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Wonder why other airlines are winning? @AmericanAir blames supply chain for no bev service. @Costco has plenty of diet coke, just gotta care enough. Then no notification of additional delay when connecting leg pulls into gate at departure time. #usuck @JetBlue @Delta @AveloAir
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Manage, enable and secure your business in tye new world of hybrid work. @bpcrotty CEO of @FusionConnectSM talks success strategy libe @ITEXPO, part of #TECHSUPERSHOW
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Erik Linask retweeted
Verne@VerneGlobal22 Apr 2022
We power some of the world’s most innovative and demanding industries. How? By harnessing the super powers of hydroelectric and geothermal energy. We can power high intensity compute like nowhere else on Earth. #EarthDay #sustainability #renewableenergy
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Looking forward to seeing you in FLL @arnoldjon @FOW_Expo
Jon Arnold@arnoldjon21 Apr 2022
Future of Work Expo - June 21-23, Ft. Lauderdale - updates here, and more coming: jarnoldassociates.com/blog/2… #techsupershow @tmcnet #futureofwork #futureofworkexpo #ucoms #DigitalTransformation #hybridwork #ai #VirtualReality
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The realities of post-pandemic #hybridwork mean digital communications and #UCaaS are a must for any successful #DigitalTransformation project. tmcnet.com/voip/news/article… @InternetTele @tmcnet @FOW_Expo
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Thanks to @ExtremeNetworks for hosting @elinask and I at todays New York Mets Opening Day game versus the Diamondbacks. Perfect day for baseball!
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Erik Linask retweeted
UConn@UConn4 Mar 2022
"UConn stands with Ukraine." - Interim President Radenka Maric today.uconn.edu/2022/03/a-st…
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#Blockbuster is to #Netflix like legacy networking and #SDWAN. extremenetworks.com/extreme-… @ExtremeNetworks @TMCmnagle
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#TollFree calling finally enters the IP era with @tollfreexchg and @Allstream partnership open the door to cost savings, efficiencies, and feature richness for toll-free. tmcnet.com/voip/news/article… #TollFreeExchange @Teliax @kerrygarrison
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The #gigeconomy is growing, but the #futureofwork is about the #flexeconomy according to @GetShiftsmart and @Aakash1026 customerzone360.com/topics/c…
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String of acquisitions continues for @bcm_one with today's @wcstelco deal, strengthening its #UCaaS, network and #ManagedServices portfolio. msptoday.com/topics/msp-toda…
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State of the Contact Center 2021: Cloud is Here, What's Next? customerzone360.com/topics/c…

State of the Contact Center 2021: Cloud is Here, What's Next?

Contact centers now recognize that being in the cloud isn't just a cost-efficiency or flexibility play - it enables them to be more strategic and make smarter business decisions.

customerzone360.com
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