@eidgeare

Glider pilot with a crush on Biz and Software Development. Building product at @intercom.

 Coimbra
hugoribeira.com
Joined September 2012
  • Tweets584
  • Following92
  • Followers114
29Media
52,937 RPS on Intercom's Rails monolith at 14:01 UTC today. We're coming for you GitHub! 😀
Nate Berkopec
@nateberkopec16 Jun 2021
Rails scaaaaales
7
28
3
171
Just finished investigating how Cowboy (A simple web-server widely used in the @elixirlang community) worked under the hood. Decided to document my deep dive into the codebase here: charta.dev/tours/plug_cowboy 🙌 Feedback would be appreciated!
1
1
1
9
I couldn’t just walk past this Tweet, so here is some fun #dataviz Scented candles: An unexpected victim of the COVID-19 pandemic 1/n
3 R-generated graphs: 1) Top 3 unscented candles 2017-2020 reviews: rating (1-5) on the y axis; date on the x axis; the scatterplot shows a relatively flat line across the three years. N = 1,118 2) Top 3 scented candles 2017-2020 reviews: rating (1-5) on the y axis; date on the x axis; the scatterplot shows a relatively flat line that drops off sharply after January 2020. N = 11,404 3) A bar chart with 11 bars (January-November 2020). Proportion of reviews mentioning lack of scent on the y axis; month on the x axis. January = 2%, February = 3.5%, March = 2.8%, April = 4.6%, May = 3.4%, June = 2.4%, July = 3%, August = 3.2%, September = 3.1%, October = 5.8%, November = 5.8%.

ALT 3 R-generated graphs: 1) Top 3 unscented candles 2017-2020 reviews: rating (1-5) on the y axis; date on the x axis; the scatterplot shows a relatively flat line across the three years. N = 1,118 2) Top 3 scented candles 2017-2020 reviews: rating (1-5) on the y axis; date on the x axis; the scatterplot shows a relatively flat line that drops off sharply after January 2020. N = 11,404 3) A bar chart with 11 bars (January-November 2020). Proportion of reviews mentioning lack of scent on the y axis; month on the x axis. January = 2%, February = 3.5%, March = 2.8%, April = 4.6%, May = 3.4%, June = 2.4%, July = 3%, August = 3.2%, September = 3.1%, October = 5.8%, November = 5.8%.

This Post is from an account that no longer exists. Learn more
250
10,108
3,775
27,384
Nice capsule description of Technical Debt for non-technical stakeholders.
32
1,017
182
3,017
Hugo Ribeira retweeted
Jake Lahut
@JakeLahut23 Oct 2020
This graph is still my favorite thing I've learned from something blatantly false Trump has repeated over and over
183
1,343
551
4,119
Hugo Ribeira retweeted
Shreyas Doshi
@shreyas11 Aug 2020
Teams with a product strategy vs. Teams without a product strategy
16
143
28
842
Hugo Ribeira retweeted
ᴍᴍ.@mmmmmmormor1 Jan 2020
น้องงงงงง ให้ทำอะไรก็ทำ ให้ถืออะไรก็ถืออ้ะ
32
50,258
212
17,564
Hugo Ribeira retweeted
Suhail
@Suhail16 Jun 2019
There are two major parts of engineering: (1) challenging problems that require research, trial & error, and flashes of insight to accomplish and (2) raw hours of grinding to get something done & you know exactly how to build it. Both are often required to build something great.
7
95
12
566
It is sometime useful to have a senior developers in the team..
241
14,763
928
31,717
Hugo Ribeira retweeted
Aaron Levie
@levie10 Jun 2019
As a startup, always bias toward simple. Customers will tell you when your product doesn't do enough, but will never ask for fewer features when they stop using your product because it's too complex.
59
1,519
129
5,744
Hugo Ribeira retweeted
Kent Beck 🌻
@KentBeck4 May 2019
While working on #TidyFirst this visualization of why software design is a human relationship problem popped up. Thread
3
148
24
363
Hugo Ribeira retweeted
Eoghan McCabe
@eoghan17 Apr 2019
Far, far too many of the people who sign up for your product don’t know what it does, how to use it, or where to start. We built Product Tours to fix this. intercom.com/product-tours

Customer messaging & outbound support | Intercom

Give customers the support they need, before they need it. Onboard and notify with automated messages that cut support volume and keep customers happy.

intercom.com
6
5
1
96
Hugo Ribeira retweeted
Addy Osmani
@addyosmani7 Apr 2019
Native <img> lazy-loading is coming to the web! bit.ly/loading-attribute <img loading=lazy> defers offscreen images until the user scrolls near them. Shipping in Chrome ~75 bit.ly/loading-i2s
252
6,484
680
17,277
We interviewed the @intercom ENG team to learn how they use AWS Lambda & serverless to support their customer messaging platform. amzn.to/2SvPLmu
1
17
4
28
Hugo Ribeira retweeted
Pedro Caseiro@pcaseiro964 Feb 2019
Twitter friends, I'm going back to Portugal in April, so if you know of any companies that are looking for Ruby developers, let me know :D I'm currently working with Ruby and Javascript at work and reading Elixir books in my free time. Thanks!
2
2
12
Today I learned: `/usr` stands for “universal system resources” not “user” `/dev` stands for “device” not “development” Had no idea.
232
3,375
453
11,960
As a developer, assuming my sons will inherit my love of coding, I shall be cruel and name my first son Jason. My second son will be named Exemmel.
4
2
13
Intercom 🤩
Hans van Gent 👓@jcvangent10 Jan 2019
Replying to @jcvangent @michiels @intercom
any plans for adding multilanguage support for at least the FAQ possibility of @intercom, @eoghan?
2
Care about distributed systems? Programming the Cloud? Consistency? CAP? Spent some time over break finishing up what I hope is an approachable overview of the CALM Theorem and related results with @palvaro. CALM divides what's possible from what's not. arxiv.org/abs/1901.01930

Keeping CALM: When Distributed Consistency is Easy

A key concern in modern distributed systems is to avoid the cost of coordination while maintaining consistent semantics. Until recently, there was no answer to the question of when coordination is...

arxiv.org
2
78
1
213
Without field research, it's difficult to get an accurate picture of user workflows.
126
10,198
509
29,893
Load more