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EACCC

@eacccltd

Shaping Customer Experience through consultancy and training.

 Nairobi, Kenya
Joined May 2016
  • Tweets111
  • Following130
  • Followers56
58Media
Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)Photo by EACCC (@eacccltd)
Pauline Warui on why more women are able to start up their own businesses than men. Watch the full episode here youtube.com/watch?v=k8plEs9V… #SabahShowLive Business Chat | @IbtisamJamal
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Why Ditch Tie For Self-employment? Join @IbtisamJamal on today's Business chat on Self-employment with Pauline Warui @eacccltd & Timothy Mwangi of @amitrucks . youtube.com/watch?v=k8plEs9V…

Why Ditch Tie For Self-employment? _ Live Sabah Show | Only on Horizontv Kenya _ #BusinessChat

Join us this on this beautiful #Wednesday morning for our #live Sab...

youtube.com
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"The global marketplace is rapidly changing and to keep up with these changes, you have to adapt with the #DigitalTransformation & adapt in the #CustomerExpectation" @Vinaysubbaram says at this evening #conversations Shaping Customer Experience. @eacccltd @TechnoBrainLtd
Image from Techno Brain GBS (@technobraingbs)
Image from Techno Brain GBS (@technobraingbs)
Image from Techno Brain GBS (@technobraingbs)
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Only 4 days to go. Join our Director Vinay Subbaramaiah BE, MSc, MCIPS as he shares insights on #digitaltransformation and its impact on #customerexperience Few seats remaining. RSVP today 0704 540 919 @eacccltd @TechnoBrainLtd #ShapingCX linkedin.com/posts/east-afri…
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#CXPEveningconversations. @bettymwangithuo advising CXP Managers how to forecast and plan for resources.@eacccltd
Image from Pauline Warui (@PwaruiM)
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WHAT IS THE CONSTANT BUSINESS DIFFERENTIATOR? customer experience - Pauline Warui @eacccltd
Image from GrowthAfrica (@GrowthAfrica)
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CUSTOMER ENGAGEMENT MASTERCLASS: 5 tips from Pauline 1. Specify who your customers is always 2. Use your valuable networks to get customers 3. Package your product for your ideal customer 4. Personalise your customer relationship 5. Add value #WeAccelerateAfrica #GrowHow
Image from GrowthAfrica (@GrowthAfrica)
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CUSTOMER ENGAGEMENT: Pauline Warui kicks off the masterclass. #WeAccelerateAfrica #GrowHow
Image from GrowthAfrica (@GrowthAfrica)
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CUSTOMER ENGAGEMENT MASTERCLASS: An interactive game where separate teams were split up and given letters to spell customer experience, the trick was they had to work together 😃 #WeAccelerateAfrica #GrowHow
Image from GrowthAfrica (@GrowthAfrica)
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CUSTOMER ENGAGEMENT MASTERCLASS: Pauline Warui starts off by sharing the one take home for all entrepreneurs and business owners 1. Customer experience is the emotions we elicit from our customers so we can build relationships #WeAccelerateAfrica #GrowHow
Image from GrowthAfrica (@GrowthAfrica)
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@mSurvey Nelly Githaka & Sam Kamande - at the East Africa Customer Care Ltd. @EACCC - Evening Conversations: Shaping Customer Experience - discussing the Net Promoter Score as a measure of customer experience and staisfaction. #shapingcustomerexperience #msurvey #ICX
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Thoughts to ponder from the East Africa Customer Care Ltd. @EACCC - Evening Conversations: Shaping Customer Experience - "What's the difference between Customer Experience & Customer Service?" - Juma Malaba #shapingcustomerexperience #msurvey #integratedustomerexperience
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mSurvey Head of Data Science - Kamande Wambui "Customers are highly informed & have highly constrained wallets. What makes you deserving of your customer's coins?" At the East Africa Customer Care Ltd. - Evening Conversations: Shaping CX #shapingcustomerexperience #msurvey #ICX
Image from Ajua (@Ajua_Africa)
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Replying to @PwaruiM
@PwaruiM: We should be disciplining our children not to punish but disciplining to grow. #GoodMorningKenya #KBCAfriThursday @RayManyara ^JL
Image from KBC County TV (@KBCcountyTV)
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Replying to @PwaruiM
@PwaruiM: As it we were the first phase of confusion in parenting, we are trying to parent our children in a foreign way. We are the first point of failure. #GoodMorningKenya #KBCAfriThursday @RayManyara ^JL
Image from KBC County TV (@KBCcountyTV)
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Replying to @PwaruiM
@PwaruiM: Right now one cannot allow a stranger to talk to his/her child because you do not know what values he/she may pass to your child. #GoodMorningKenya #KBCAfriThursday @RayManyara ^JL
Image from KBC County TV (@KBCcountyTV)
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Replying to @PwaruiM
@PwaruiM: Family should come first before career. #GoodMorningKenya #KBCAfriThursday @RayManyara ^JL
Image from KBC County TV (@KBCcountyTV)
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Replying to @PwaruiM
@PwaruiM: Social Media is a good thing however we need to put a limit to our children, we need to be careful by what they consume online not everything in social media is good for them. #GoodMorningKenya #KBCAfriThursday @RayManyara ^JL
Image from KBC County TV (@KBCcountyTV)
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Replying to @PwaruiM
@PwaruiM: We need to set expectations to our children, when they fail what should happen, how they should handle rejection. #GoodMorningKenya #KBCAfriThursday @RayManyara ^JL
Image from KBC County TV (@KBCcountyTV)
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Replying to @PwaruiM
@PwaruiM: Try to bring good influencers around your child, bring your relatives to talk to them. #GoodMorningKenya #KBCAfriThursday @RayManyara ^JL
Image from KBC County TV (@KBCcountyTV)
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