I don't want to dunk on Notion (a competitor), especially given that they are wildly successful and have a great product. But I'm seeing a lot of users complaining that they prefer adding AI over prioritizing their customers with the core product. At the same time, Obsidian I feel is getting more and more love because they are simple, not in spite of it. ClickUp also had a clear wedge in the beginning because everything was a task. It made it super simple. Adoption was fast, customers were happy. But now I feel they are super confusing to use, with lots of different tools. I'm not saying we haven't committed the same sins. Actually, we were always hyper-customizable, and that was always something held against us, given that it's super hard to onboard a customer. It's never plug and play and it needs consulting. On top of that, we tried to grow PLG/no-touch, which was a huge mistake. But that's a topic for another post. I feel that great, simple products are losing their strength by becoming more AI, more custom. I don't feel those are the features customers ask for. But I believe that even in the AI era, people would be happy to pay for a great tool for docs or tasks. Maybe they will just be replaced by simpler, well-built tools like Obsidian. Or they are the ones eating the short-term pain to make the transition to AI, and will be more successful. I always feel divided when designing new tools regarding AI. Most users are way happier with a better version of an existing feature than with a completely new AI feature. And maybe it's still not too late for Jestor to become great at fewer things, rather than having everything. Do you believe Notion and ClickUp are right? If you're a user, are you happier? PS: I know most comments online are from people complaining, so I truly just want to remove the bias and understand if we're on the right track. #notion #clickup #obsidian #product #AI