We love experimenting, learning, and making an impact! Our #Innovation Training & Consulting removes barriers and helps you #DoUnlimited. #DesignThinking

Ottawa, Ontario, Canada
Joined November 2011
Complex problems need more than quick solutions. zurl.co/J2QFH In this interactive course, you’ll explore practical tools and real-world examples you can apply immediately to your own challenges. #Spring2Innovation #DesignThinking #Leadership #Innovation
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⚠️ What if you could spot friction before it becomes a problem? Learn more and register—zurl.co/AKMoJ #Spring2Innovation #DeeperClarityMethod #DesignThinking #CustomerExperience #ProfessionalDevelopment
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🗒️ Catch Up on Our Blogs Explore. Learn. Innovate. zurl.co/B59Xd #Spring2Innovation #DeeperClarityMethod
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📈 Want to set your next project up for success? Register here: zurl.co/f42pD This course gives teams practical tools to build shared understanding, strengthen collaboration & reduce wasted effort before the work gets underway. #Spring2Innovation #ProjectManagement
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Is your career ready for what’s changing next? 🎥 Register now—zurl.co/7kB3c Join Nilufer Erdebil and Michelle Schafer for a practical conversation. #Spring2Innovation #DeeperClarityMethod #CareerDevelopment
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Overcome data anxiety. Discover how understanding data relevance can unlock smarter decisions, even if you're not a data analyst. Our programs build data confidence at every level. See what’s possible—zurl.co/cZxrx #DataConfidence #Spring2Innovation #InnovationTools
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Your service has friction. Can you see where it’s coming from? zurl.co/no1V6 Our Service Design Foundations workshop introduces practical tools like service blueprinting to help you see the bigger picture and identify opportunities for improvement. #Spring2Innovation
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Leading with Customer Focus explores practical ways to turn customer insight into action—zurl.co/862g7 Customer insight is only valuable if it changes what you do. #Spring2Innovation #CustomerFocus #CustomerExperience #Leadership
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☑️ Register by October 6—zurl.co/udN5q If you’ve completed Design Thinking Level 1 or the Design Thinking Certificate, this is your next step. Ready to deepen your Design Thinking practice? Sign up today! #Spring2Innovation #StrategicForesight #TeamAlignment
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AI is changing the way we work. But some skills are becoming even more important. What are they, and why do they matter? ▶️ Watch our video to find out. #Spring2Innovation #DeeperClarityMethod #DesignThinking #FutureOfWork
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Don’t assume you know what your customers, team or stakeholders need. Get your organization onboard today—zurl.co/NnPtR #DeeperClarityMethod #Spring2Innovation #DesignThinking #TeamAlignment #StakeholderEngagement
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Over $500 million spent on AI in a single month. That's the headline. But the real question: What was the return? Watch the video to learn why AI success depends on strategy, not just investment. zurl.co/k9JTv #Spring2Innovation #DeeperClarityMethod #BusinessStrategy
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What if improving a service started with understanding the experience behind it? 💡 Learn how to see the whole service, not just the individual touchpoints—zurl.co/6st16 #DeeperClarityMethod #Spring2Innovation #ServiceDesign #ServiceImprovement
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If Everything Is a Priority, Nothing Is. In this video, we look at a simple question leaders can use to create more focus and identify what really deserves to be a priority. zurl.co/YwpXV #Spring2Innovation #DeeperClarityMethod #Prioritization #TeamAlignment
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Can a dating app actually teach us something about better government services? 📅 Register for tomorrow’s webinar and find out—zurl.co/QNtkK See you tomorrow! #Spring2Innovation #DeeperClarity #ServiceDesign #DigitalTransformation
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🎯 Being customer-focused is more than listening to customers. It’s about what you do with what you learn. Ready to put the customer at the centre of your decisions—zurl.co/uXwy2 #Spring2Innovation #CustomerExperience #CustomerFocus #HumanCenteredDesign
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Is AI Trapped in an Echo Chamber? In this video, we explore what this could mean and why diverse human perspectives, customer insight and challenging assumptions still matter in an AI-driven world. zurl.co/LNXk0 #Spring2Innovation #DeeperClarityMethod
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Before you get your project moving, make sure everyone is moving in the same direction. Start aligned. Move forward with confidence—zurl.co/y4plN #Spring2Innovation #DeeperClarityMethod #ProjectManagement #TeamAlignment
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