Derek Teay (@derekteay) header
Derek Teay (@derekteay) profile picture

Senior Technical Account Manager @ Twilio. Tesla Owner/Enthusiast. All tweets and opinions are my own.

Pennsylvania, USA
Joined May 2011
Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)Photo by Derek Teay (@derekteay)
Replying to @Amtrak
@Amtrak your phone number has been busy for a while and your website doesn't work, errors everytime I try to modify a trip. How do you expect customers to urgently change travel plans? Why is your site broken?
1
Finally got through on the phone, waiting in queue only to be dropped by the IVR. Called back immediately, back to busy. Horrible customer experience.
1
@Amtrak shameless plug that @twilio could improve your call center experience for your customers 😉
Very proud and happy Twilion here!
This quoted post is unavailable.
Twilio has been amazing in the 8 months I've been here, I can't see working anywhere else - come join me!
This quoted post is unavailable.
Derek Teay retweeted
Twilio with a MONSTER quarter -$548M rev (+65% YoY) vs $453M consensus (21% beat) - $531M next Q guidance vs $486M consensus (9% raise) - $23M Segment rev. 59% YoY growth ex Segment - 139% net retention - 11 months GM adj. CAC payback (ex Segment) - 51% GM - 1% FCF Margin $TWLO
13
40
22
443
Hey @FedEx (@FedExHelp) send a few executives to these locations and see if they can find these drop boxes. There was no helpful info on your site with more detailed location info either. Spent a total of 30 mins trying to find these to send out a letter. Terrible experience.
Derek Teay retweeted
In case you were wondering why we say, "Ahoy!"
Alexander Graham Bell suggested that telephones should be answered with the word AHOY. HELLO was Thomas Edison’s suggestion.
1
10
4
62
Woo! Quite the guest speaker!
This quoted post is unavailable.
1
Twilio is committed to building the next generation of leaders and with our employees' help, we made the @GPTW_US @fortunemag Fortune Best Workplaces for Millennials™ 2020 list! #YouBelongAtTwilio #BestWorkplaces bit.ly/2ERKFQ8
First day at @twilio in the books! The team is wonderful and I'm looking forward to the work ahead!
2
18
Replying to @greentheonly
@greentheonly I feel like within the last update or two, regen is less powerful. Confirmed with another person who noticed the same in their car. Is that possible? I'm like 99% sure, as I've been using the brakes more in the same areas. I've seen nothing about it. P3D, 2020.28.5.
1
WOW
BREAKING: Tesla updates 0-60 mph and 0-100 km/h times for Model S Performance. Model S can now accelerate from 0-60 mph in as little as 2.3 seconds taking back the title of quickest production car in the world!
I knew American would follow what Delta did, but this is good news for those with Elite status.
Rewards are important, and we've got you covered. Elite status extended through 2022.

Hey @Tesla / @elonmusk I'm nerding out and writing some stuff for my Model 3 - small suggestion for your API team, send something other than a 200 OK when you're trying to use Homelink and you're too far from the vehicle and it fails, maybe a 401 or 403?
1
Our last trip to Puerto Rico occurred this past december. #COVID19 has strained our return, but we will be back. Check out how our December trip went: youtu.be/kbbq8Fq6sBE
I dig this!
Tesla Model 3 on Tesla Model Y Uberturbine wheels. #tesla #model3 #modelY
Hey @elonmusk, found an interesting corner case in the visualization. Totally understand why it's displaying what it is. Video attached.
36
55
21
657
@greentheonly meant to tag you, you might find a few of the posts in this thread interesting.
2