This is a big deal, please repost this for reach. Good grief... Intuit, do better... Karena spent an hour on hold with Intuit this morning because Intuit could NOT respond to a chat. She was told that clients using QBO for payroll who should have had checks hit this morning, will not be paid until after close of business today MST. Our employees paychecks will NOT hit on time and we let them know we can loan them money if needed this morning... Here is what upsets me with Intuit and QBO right now: QBO is far more expensive than Desktop. Intuit is aggressively pushing everyone into QBO. In fact some of the things they tell people are hyper aggressive at best... Yet Intuit is having a major issue and payrolls that should have hit this morning will not. Does Intuit realize that more than half of Americans live paycheck to paycheck? Not long ago QBO payrolls hit soon after midnight. Then they started hitting around 7 or 8 AM EST. I am not sure why this change was made, likely arbitrage for Intuit... And today, Karena was told our firms QBO payroll checks will NOT be deposited until after the close of business today... And more than half of Americans live paycheck to paycheck. Intuit I assume you will be issuing refunds to all of your payroll clients on their QBO fees who are being disrupted by this? How will you make people whole? Please tell us what happened? Please be specific. How are you communicating this to your clients using QBO? Intuit, do better. @QuickBooks