
Agentic CMO building @DelightAi28236. Investing in founders in AI and health. Husband, dad, mountain biker, skier.
SF Bay Area
Joined July 2010
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Charles Studt retweeted
Join the team for CX on Broadway during Shoptalk Fall, a personalized shopping experience bringing together the people shaping how retail grows and serves customers.
An intimate setting, curated bites, cocktails, and stylists to guide the experience.
At delight.ai, we believe personal experiences are the ones that stay with you. This evening is built around that.
Request your invite: lnkd.in/gGHujsGy
Charles Studt retweeted
The delight.ai team is live at Ai4 - Artificial Intelligence Conferences 🎰🧠 Stop by Booth 1153 for a live Agent Steward demo. Our smart AaaS agent understands the full context of every customer issue, coordinates across your systems, and works until there is a real resolution. Not just a response. Grab a boba tea🧋at the booth and let's talk about what AI that actually delivers looks like in practice.
#Ai4 #EnterpriseAI #AIAgents
Charles Studt retweeted
We're excited to welcome BJ's Wholesale Club to the Delight Spark stage on May 7.
They are one of the first retailers to go all-in on a truly personalized AI concierge. At Delight Spark, they'll share what that journey actually looks like.
This is the session retail teams won't want to miss.
Save your seat: delight.ai/spark
Charles Studt retweeted
Imagine we are in 2026 and you're still doing human handoffs 🤯
Introducing: Delight Spark. FINALLY! A user conference built for CX leaders who actually want to stay ahead of AI and create concierge experiences for their customers.
Delight Spark is coming to San Francisco on May 7, and the lineup is stacked:
- CX leaders from some of today's most AI-forward brands (@BJsWholesale , @flynorse )
- Big-time AI disruptors leading the charge (@AnthropicAI )
- Thought leaders like the King of CX himself (@KenHughesIE )
- And the gloriously unhinged delight.ai team
Oh, and we made a music video about it. Watch it. Love it. Then do the responsible thing and grab your ticket. 🎟️
Something big is coming...follow @GetDelightAI to get it the moment it drops
Charles Studt retweeted
Something fun is dropping tomorrow... 🤫 🎤
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Follow us to be in the know 👀
Charles Studt retweeted
Loyalty is an emotion before it's ever a metric.
@KenHughesIE is bringing 20 years of turning customers into superfans to Delight Spark 2026.
Brand advocates. Tribal fandom. The ultimate competitive advantage in the age of AI.
May 7 · SF · delight.ai/spark
Charles Studt retweeted
Is your org actually ready for AI agents?
Most aren't. And it's not a technology problem. It's people, process, and execution.
We built a free 7-min assessment that scores you across 5 dimensions — AI strategy, use cases, infrastructure, workflows, and data governance.
Take it here: delight.ai/resources/ai-read…
Congrats to the whole @Delighted team in designing a clean, straightforward way to build a survey. My favorite feature so far is the built-in collaboration experience: no more having to design a survey first in Google Docs to share the proposed questions with my team!
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After 10 years of building @delighted, @madeofcode and I have decided it’s time to pass the baton to @cstudt as we’ll be stepping down to create space for our next adventure. I want to thank our entire team, our customers, and everyone who supported us along the way!
Hey @UnltedAirlines I know you’re really into cleaning your planes right now, but you also might want to work on United Clubs. This is a mouse in the DEN West UC.
If you thought it was tough to find a one way U-Haul to TX before, just wait until this passes... Breaking tonight...#AB1400 passes along party lines in the Assembly Healthcare Committee, now moving to Appropriations. #NoAB1400
latimes.com/california/story…
Exciting news! 🎉 We’ve been named a Leader for the second year in a row in the 2021 @Gartner_inc Magic Quadrant for Voice of the Customer qualtrics.com/ebooks-guides/…
If you're on @ProductHunt we'd appreciate some upvote love... Delighted PMF is now live: The easiest and fastest way to measure Product/Market Fit producthunt.com/posts/deligh… by @calebelston
🙏 Help a friend out...we're launching @delighted #EmployeeExperience on @ProductHunt today...comment and vote if you like what you see producthunt.com/posts/deligh…
Charles Studt retweeted
Excited to sit down with Tom Brady next month at #WorkDifferent!
He's won a record-breaking 7 NFL Super Bowls ... not by sticking to a routine, but by continually reinventing himself and his game. Join us April 13 by registering at workdifferent.com
Watching @Qualtrics #IPO with my WFH buddy and now on to #XMDay where our company has dedicated an entire day to do good and improve experiences around the world. I’m spending my XM Day helping a friend who’s battling cancer.
In a study of employees across the globe we found what matters to employees will be very different in 2021. Find out about the top trends in employee experience in the coming year. bit.ly/3niYTLe













