Chelsea Bathurst retweeted
me explaining my figma prototype to the user researcher before our customer interviews
Chelsea Bathurst retweeted
Most designers overcomplicate 'user empathy' or 'user centered designer' by trying to use personas or other UX-y tools.
Just imagine someone in a realistic scenario using your product to accomplish their goal. That's it. Here's an example with @linear:
Me irl
Me, a 38-year-old woman, setting an alarm for 2:59AM, so I can see what shenanigans the comfort millionaire who runs my life is up to #TSmidnighTS
Chelsea Bathurst retweeted
Community folks—my consulting clients are always asking me who they should hire.
If you're on the job market right now, raise your hand here and let me know what you're looking for so I can have you in mind when this stuff crosses my desk!
Chelsea Bathurst retweeted
Product Managers have taken a huge chunk out of the design teams agency by framing insight gathering as “product discovery”.
Chelsea Bathurst retweeted
Disappointed but not surprised by the amount of people who could not describe what design thinking actually is, yet rush to defend it against any criticism
Chelsea Bathurst retweeted
The best way to help your team make a decision is to ask questions, not drive solutions.
It’s one of the hardest things to do as a leader. To step back & not do what you do best, problem solve.
Great leaders facilitate & hold teams accountable, not solve on their behalf.
Chelsea Bathurst retweeted
FWIW folks, you're validating your _hypothesis_, not your design.
We _evaluate_ designs in order to validate or invalidate a hypothesis of how to solve a problem.
Chelsea Bathurst retweeted
Hi! The global Jewish population has still not rebounded from the Holocaust. There were 16.6 million Jews in 1939, then 6 million of us were annihilated in a genocide that happened when "It's A Wonderful Life" came out in movie theaters, and now there are 14.8 million of us.














