Turning up the volume of the Voice of the Customer in Enterprise Software Consulting. Founder & CEO of Raven Intelligence.

Chicago, IL
Joined November 2007
Loved chatting about the future of tech with 2 icons in our industry @megbear @awils #HRTech
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Bonnie Tinder retweeted
Do I want to say something for the camera? Do Bears Bear??? 🐻 🎙️🎥❤️‍🔥
AI fluency is a big part of the conversation this morning at Women in HR. Leaders are talking about what it means to understand the technology, use it with confidence and make sure more people are part of the conversation. #HRTech2026 #AIinHR #WomenInHR
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Bonnie Tinder retweeted
wow a good news story!
When an Arizona teen saw an elderly man wearing a pair of shoes that were falling apart, the 18-year-old offered him his own — never knowing his random act of kindness was being captured on camera and would inspire so many people online.
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Bonnie Tinder retweeted
.@jonstewart unpacks AI’s dubious promise of a better future, from the fate of our jobs to an "age of abundance"
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Use cases for agents we are being sold largely solve problems that don’t exist or are aimed at consumer spend.
why aren’t the robots working in the mines and oil fields and handling toxic chemicals or picking plastic out of the ocean? why are they writing emails and making powerpoint presentations? what the hell are we doing
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This!!!
AI COMPANIES: “People who don’t use AI agents just aren’t aware of the vast power they possess to do anything.” NORMAL PEOPLE: “Wow, okay, wow. Sounds great. What can they do? Give me your top example.” AI COMPANIES: “The hardest task of all: Checking you into a flight!”
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Solid and sage advice. This one made me chuckle: "If you don’t market marketing, the villagers will come for you with torches. Waiting to be understood is not a strategy."
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Me rolling into the office with all 25 of my personal agents:
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New product @Oracle: Fusion Claw Adapts OpenClaw’s agentic approach for Enterprise. Frontier reasoning inside business rules/governance the customer sets in Fusion. 25 Claw-powered apps w/in its portfolio of 75. Look forward to hearing more at @OracleAIWorld in Oct.
Today, @Oracle launched Fusion Claw to give enterprise agentic apps a runtime for autonomous execution at scale. Bringing Gemini to the platform pairs our models' reasoning with Oracle’s deterministic execution, letting agents reliably handle complex workflows within set business rules. Read more: markets.ft.com/data/announce…
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If only we had a sign...
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💯 this goes for Enterprise Software use cases as well.
“We’re listening too much to the inventors of AI… We need to be listening to the frontline factory workers using AI… Or the ICU nurse…” 🎯
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Bonnie Tinder retweeted
We've got something special here.
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Reminder:
Business problems feel huge until health problems enter the picture.
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Bonnie Tinder retweeted
a rogue openai agent broke into my freezer last night and ate an entire quart of ice cream
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As a consumer I don’t want an AI to help me buy more stuff. I want an agent that will fight my health insurance claims, contact customer service for resolutions and schedule appointments with my dentist, etc. When that’s possible, I’m all in.
.@benthompson says consumer AI has a marketing problem because the average consumer doesn't actually want to be more productive. "Tech companies are like, 'Let us book your flight for you!' I’ve had a personal assistant for 10 years. He does not come within an inch of booking my flights for me. That is crazy talk." "I understand which ones are gonna be delayed. I know which seat I want to be on. So the fact that this is continually a demo is hilarious to me." “Number two: people love shopping. They don’t want to be productive. They want to be entertained. One of the biggest forms of entertainment is shopping.” "Also, there’s so much information on a product page. Companies have spent so much energy focusing on that. You look at apparel as a category. They’re going to tell you what size the model is wearing, and you want to know that, and you want to look at the different styles." "The idea of having a personal agent that’s going and getting some of the information and bringing it back to you, and then you’re like, 'Well, what about this other thing? Tell me about this thing.'" "And you have your eager tech company executive say, “Oh, I have an assistant that can do it for you!" "And it’s like, no. Not only do I want to do it, I want to complain about it. I’m enjoying myself complaining right now, okay? Would you just let me be and live my life?"
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Bonnie Tinder retweeted
So the opening acts cancelled and his own band quit. Ed Sheeran says hold my beer. 😉
Readers added context they thought people might want to know
Ed Sheeran has not performed since his opening acts all canceled on September 17th - his last concert was September 5th and his next will be September 19th. This performance was from his "Loop Tour" earlier the same year. pastdates.edsheeran.com edsheeran.com/#tour
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Bonnie Tinder retweeted
Replying to @elonmusk
Anthropic’s IPO hype is peak 4D chess ♟️
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