Dan Pratt of @Avaya on the emergence of the high-accountability support model. bit.ly/1rlU5GK
Dan Baker interviews Paul Larsen on payment assurance: poor #billing and credit card processes. bit.ly/1ygsKWG
Andre Kostur of @incognito_sfwr offers tips on throttling heavy data users in a fair manner. bit.ly/1xLPRsi
.@OvumTelecom predicts #data roaming revenues to reach $50 billion by 2019 bit.ly/11DamdJ
.@A1QA_testing on how self-made regs help deal with unclear bug reports. bit.ly/1qHSri8
.@RedkneeRKN signs $13 million deal in Asia. #IoT bit.ly/1qAaXsU
Jitesh Bhayani of @TWCBusiness on #Ethernet and bigger footprint winning #enterprise business. bit.ly/1tjN8jt
.@Amdocs updates #CEM portfolio to redefine #customerexperience across multiple channels. bit.ly/1quIKUg
.@mobilesqaured and @tyntec survey reveals MNOs look to partner with OTTs like #Facebook. bit.ly/1qlcUsS

