With active flooding in parts of Ontario and more rain in the forecast, we want to remind customers about simple steps you can take to stay safe and be prepared. 🌧️Help keep water away from your home Clear debris from gutters, eavestroughs, and downspouts. If you have a sump pump, make sure it’s well maintained and consider a backup power source, such as a battery or generator. 🔌Water and electricity don’t mix If flooding occurs and water starts to reach electrical outlets, baseboard heaters, or your furnace, call us at 1-800-434-1235 to have power safely turned off. Do not enter flooded areas, such as basements, until power is disconnected. When outdoors, stay clear of ground level electrical equipment like pad mounted transformers. 👜Restock your emergency kit Having an emergency kit ready is critical during flooding or an extended power outage. Learn what to include and how to prepare at: ow.ly/MrPl50YK5v3 We’re here to support our customers and communities. Please stay safe.

We continue to encourage customers to prepare for the potential of an extended outage as high winds are forecast for today into Monday. How to prepare for an outage: •Restock your emergency kit with items like water, nonperishable food and cash: ow.ly/weeJ50YumiJ •Download the Hydro One app ow.ly/V6EE50YumiK to access the outage map for updates and to view your current estimated time of restoration. •Report outages by texting 92887 (WATTS), through the outage map and app, or by calling us at 1-800-434-1235. Safety is our priority. If outages occur, it’s critical to stay at least 10 metres back from any fallen power lines and report it to 911 and to Hydro One. If you're using a generator, ensure it's outside and away from any windows or ventilation.

Freezing rain is expected in parts of central and eastern Ontario resulting in ice buildup on power lines, tree limbs and equipment, potentially causing power outages. We’re monitoring the weather closely and are ready to restore power as quickly and safely as possible if outages occur. Parts of southern Ontario are expecting significant rainfall. If indoor flooding reaches electrical outlets, baseboard heaters or your furnace, please call 1 800 434 1235 to have your power safely disconnected: ow.ly/a1LX50Ys2PS.

Customers are encouraged to prepare for potential outages as there’s a risk of a winter storm bringing freezing rain to parts of Ontario. We’re monitoring the weather and our crews are ready to respond if outages occur. Report an outage by texting 92887 (WATTS) or through our outage map: ow.ly/6JQC50XPojt. Learn more about our outage tools: ow.ly/PMgt50XPoju.