At least @zatlyn had the good sense not to re-post this tone-deaf, self-justifying screed
Given @eastdakota apparently believes @Cloudflare deserves our admiration for its ability to "fire perfectly" we look forward to reading his team's upcoming whitepaper on the topic
Amazing
Replying to @Austen
We fired ~40 sales people out of over 1,500 in our go to market org. That’s a normal quarter. When we’re doing performance management right, we can often tell within 3 months or less of a sales hire, even during the holidays, whether they’re going to be successful or not. Sadly, we don’t hire perfectly. We try to fire perfectly. In this case, clearly we were far from perfect. The video is painful for me to watch. Managers should always be involved. HR should be involved, but it shouldn’t be outsourced to them, No employee should ever actually be surprised they weren’t performing. We don’t always get it right. And sometimes under performing employees don’t actually listen to the feedback they’ve gotten before we let them go. Importantly, just because we fire someone doesn’t mean they’re a bad employee. It doesn’t mean won’t be really, really great somewhere else. Chris Paul was a bad fit for the Suns, but he’s undoubtedly a great basketball player. And, in fact, we think the right thing to do is get people we know are unlikely to succeed off the team as quickly as possible so they can find the right place for them. We definitely weren’t anywhere close to perfect in this case. But any healthy org needs to get the people who aren’t performing off. That wasn’t the mistake here. The mistake was not being more kind and humane as we did. And that’s something @zatlyn and I are focused on improving going forward.
It's taken over 2 years so far for me to correct the terrible mistake I made when I become a @ThreeUK customer
...but then I think of all the nice people I would never have otherwise met in their India call centres over many hours of time spent in resolving that mistake
1/5
After informing me they didn't need the return of my broadband equipment, then attempting to charge me, finally sending a proper return kit which I then used to return it, @ThreeUK can't seem to decide whether I've returned it despite having giving them the tracking number
4/5
Adding to the difficulty: @ThreeUK offers no way for consumers to group accounts together for management
...so I had to authenticate three different times today for my one hour journey back into the various apartments that make up my own personal customer experience hell
5/5
Android for Work retweeted
Announcing @MSIntune support for @androidforwork ! Take a quick look at what is coming! blogs.technet.microsoft.com/…
Android for Work retweeted
Until now, mobile app SSO required developer trade-offs between usability, security, & interoperability (video) - Op…lnkd.in/eakGWtP
Android for Work retweeted
Enjoyed my visit to China, tried some Go with China's top players, including current world champion Ke Jie
actually @GoogleforWork overhauled their Android for Work setup process xitter.cf/RonAmadeo/status/71594…
Android for Work overhauls setup process, now possible for mere mortals ift.tt/1Vgi8Tj
Android for Work retweeted
With actual product names like "Google Play for Work," I can totally see "Google Cardboard Plastic" as realistic Google branding.
Android for Work retweeted
Amazon bans non-compliant USB Type C cables that could potentially fry your electronics. bit.ly/22PtR0U
Android for Work retweeted
Six under-the-hood Android N features you should know more about arstechnica.com/gadgets/2016… by @AndrewWrites
Android for Work retweeted
Android N Feature Spotlight: Android For Work Updated With Profile Security Challenge,… androidpolice.com/2016/03/12…
Your wait for always-on VPN on Android is almost over xitter.cf/arstechnica/status/709…
Six under-the-hood Android N features you should know more about arstechnica.com/gadgets/2016… by @AndrewWrites
Android for Work retweeted
We've launched a new tool to help test your apps with Android for Work goo.gl/6aedoi
Android for Work retweeted
#Businesses using #android for Work will get a free #Nexus5X phone
goo.gl/EsC8vp #AndroidMarshmallow – at Capital Region, Denmark
Android for Work retweeted
Android’s Product Management Director @andrewtoy is speaking now. Join him at #AfWLive15: goo.gl/vbJtPs


















