As with most things in Awesome Support, there are multiple ways to achieve the same result. So when it comes to assigning agents to a ticket, you probably wouldn't be surprised to learn that there are many ways to do that as well. postly.app/nkx

On this day, motorists are encouraged to stop using their fuel-consuming vehicles for at least a day. Use Awesome Support for the best best help desk experience getawesomesupport.com/

On this day, please yourself with something tasty, for example, a soft, fresh cupcake - a must.

FYI - WP 5.0 update - 'The date for 5.0 release is under consideration, given it’s not plausible for it to be the on 27th. More to follow.' From here: make.wordpress.org/core/2018…

PSA: If you're using the DIVI theme, you should probably look into updating - they just released a set of security fixes.

Huh. Looks like @github was down for a bit and lost a couple of our PRs. Never experienced that before.

Maybe this will drive domain registration costs down...$8.03 for a .com domain with privacy options enabled. That's close to, if not exactly the wholesale cost of a domain. blog.cloudflare.com/cloudfla…

The renewal email open tracking idea mentioned late in the video is a good one.

Google's latest update to Chrome has some potential negative privacy related side effects...mashable.com/article/google-…

Working on a new portal to consolidate all our developer focused resources in one place. Preview of the simple design, available materials and what's coming soon there: developer.getawesomesupport.…

The Duplicator Plugin has a critical vulnerability that has been patched so please make sure you update if you're using for your site or your client's site(s). Best to make sure the migration files are removed when migration is complete. Full story here: wordfence.com/blog/2018/09/d…

The Zerobscrm folks just hit a nice milestone with 1000+ users on WordPress.org. This is a hard thing to do especially in line-of-business apps such as CRM and helpdesks. Congratulations!

Cool technology - creepy and terrifying when its taken to the extremes? (A houseplant as a microphone and a camera? ): The new science of seeing around corners. quantamagazine.org/the-new-s…

Integrate Awesome Support with Twilio and Zapier to send SMS alerts in most countries: getawesomesupport.com/send-s…

A major update to a tiny module - V3 of Private Notes for Awesome Support is now available. getawesomesupport.com/privat…

cPanel is being acquired - by the same fund that acquired plesk last year: wptavern.com/oakley-capital-…

Now this is cool! A tiny venture fund focused on WordPress: wpbeginner.com/news/announci…

If you updated to the latest version of MAILGUN's plugin check to make sure your emails are being sent. It turns out you have to go to their settings screen and click SAVE to force the REGION to be written to the database. Otherwise emails will not be sent.

The wp-cli team has been busy... make.wordpress.org/cli/2018/…

The folks at @ThemeIsle created an extensive overview video of the Awesome Support plugin. It covers more material than the average video review - the video is a full 15 minutes long! Thanks @ThemeIsle!