AI customer interaction solutions built for the centers that can’t afford to fail

Rochester, NY
Joined November 2010
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Happy President's Day & Happy Family Day! Today, we celebrate leadership and legacy in the U.S. and quality time with loved ones in Canada! #PresidentsDay #FamilyDay #WilmacPack #OneWilmac
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Happy Valentine's Day! If you're looking for omnichannel, we've got it. From seamlessly connecting with your customers through multiple channels to archiving all those interactions in one place, Wilmac is your match! #ValentinesDay #FridayMemes
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Great times in Vegas! Jim Giblin & Garry White hosted a happy hour yesterday during C1's SKO. A big thanks to everyone who joined us! Our partnership keeps us working hard, but moments like these make it just as rewarding. Here’s to another year of collaboration and success!
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Jim Giblin & Ben Bowen are having a great time at @Five9 SKO in San Diego! Check out their pictures from the event - what a great opportunity to connect with partners from around the country. Thanks to Five9 for a great celebration, be one the lookout for more events soon!
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Happy Black History Month! This month and every month is an opportunity to reflect on and uplift the voices that have paved the way for change, including those in the technology and customer experience industries! #BlackHistory #OneWilmac
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Happy Data Privacy Day! Data privacy is more than a priority, it’s a responsibility. We’re proud to uphold some of the highest standards of security and compliance, as demonstrated by our Type 2 SOC 2 certification. #DataPrivacyDay #SOC2 #OneWilmac
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Congratulations to @Alexandra Reed for winning the annual Wilmac Tech NFL Pickem League! Thanks to the #WilmacPack for an exciting NFL season. As always, GO BILLS!!! #OneWilmac #NFL #BuffaloBills
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Wilmac Technologies retweeted
Congratulations to the outstanding organizations from the #GreaterROC region that made @BestCompaniesGP's America’s Best Workplaces list! GP Flooring Solutions, Vanteon Corporation, @WilmacTech, @InseroCPAs & Davie Kaplan, CPA, P.C. Full list here: heyor.ca/qcRZ6x
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Season 2 of The Wilmac Wire podcast is here! We’re back with more on the latest in customer interaction technology, and we can’t wait for you to check it out. Available on Spotify, Apple Podcasts, and our website: loom.ly/J7ZG9OU
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Happy National Technology Day! At Wilmac, we believe that technology isn’t just about tools and systems, it’s about empowering people and creating opportunities for growth. Here's to the future of tech solutions with an emphasis on the people who make it all possible.
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Happy New Year! Now it's time to hit the ground running. We've made our resolutions and made them actionable... have you set your 2025 goals? Let's make this year great. #OneWilmac #HappyNewYear #2025 #TimetoGrind
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Wishing you and your loved ones a holiday season filled with peace, joy, and warmth. Merry Christmas and Happy Holidays! #MerryChristmas #HappyHolidays #OneWilmac
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Day 12 of the 12 Days of Wilmac! Today, Steve McDonnell wraps up our series by sharing Wilmac’s vision for the future. Thank you for joining us on this journey. From all of us at Wilmac, Merry Christmas and a Happy New Year! #12DaysOfWilmac #WilmacPack #OneWilmac
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Day 11 of the 12 Days of Wilmac! Today, Ben Bowen shares a customer success story where Continuity Replay saved millions, retired legacy systems, and unlocked data for AI and analytics. #12DaysOfWilmac #WilmacPack #OneWilmac
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Last week we wrapped up a successful 2024 toy drive! @PirateToyFund has been providing children with toys, year round, since 1995. We're grateful to be a part of this cause, thank you to everyone who donated! #Giving #OneWilmac #PirateToyFund
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Yesterday we had our holiday party! From crazy White Elephant gifts to good food & company, we all had a blast. When you work hard, you can party even harder! Thank you to this dedicated team for their hard work all year, we’re already geared up and ready for next year!
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Day 10 of the 12 Days of Wilmac! Controller Joe Brienzi highlights Wilmac’s culture of collaboration and innovation, delivering people-first solutions that make a difference. #12DaysOfWilmac #WilmacPack #OneWilmac
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This week, we’re recapping our October 24th event, "Digital Health in the Contact Center: An Opportunity to Advance Health Equity." Available on Spotify, Apple Podcasts, and our website: loom.ly/Xv082Vw
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Day 9 of the 12 Days of Wilmac! Christina Cavaleri, Director of Service Operations, shares how Wilmac equips contact centers with the tools and support to elevate customer experiences. #12DaysOfWilmac #WilmacPack #OneWilmac
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We are thrilled to announce that yesterday, Wilmac Technologies was named one of the Best Workplaces in America! This honor wouldn’t be possible without the unwavering dedication of our incredible #WilmacPack, and the trust and support of our customers and partners. #OneWilmac
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