Unity Connected Solutions

When an emergency happens in your school, does your team have the tools to respond immediately? Unity Connected Solutions provides emergency solutions for school boards across Canada. ✅ Situational awareness and real-time alerting platforms

Do you know where the bottlenecks are in your municipality's contact centre? Which departments have the longest hold times? Which types of calls take the most agent time? Unity Connected Solutions offers AI-powered insights and analytics for municipal contact centres.

Some businesses already have cameras, but having cameras is not the same as having useful visibility. When something happens, your team should be able to understand what occurred without spending hours searching through footage or moving between separate systems.

Unity Connected Solutions provides CCTV and video surveillance for multi-location buildings across Canada. Over 20 years of experience and deep relationships with leading security technology vendors.

For memory care communities, wander management is one of the highest-priority safety concerns. A single elopement incident can have serious consequences for residents and operators.

When someone calls your organization and does not speak English, what happens next? For a lot of contact centres, it means patching in a third-party interpreter. That is slow, inconsistent, and expensive.

Running multiple stores with different camera vendors and different access control systems at every location is a problem waiting to happen. Unity Connected Solutions provides one team for CCTV and access control across all your retail locations.

Unity Connected Solutions, in partnership with Five9, will be heading to Municipal Service Delivery Officials (Canada) this week.

Managing multiple hotel properties is hard enough without dealing with a different phone system, a different vendor, and a different support contract at every location.

A resident presses the call button. Three minutes pass. Nobody responds. In senior living, response time is everything. Outdated nurse call systems ring a hallway light or a central panel, but they do not tell your staff who called, where they are, or what they need.