Unity Connected Solutions (@Unityconnected) header
Unity Connected Solutions (@Unityconnected) profile picture

We Design, Implement, Optimize and Manage Communications Technology — Unified Communications, Contact Centers, Senior Living, and Retail Solutions

Canada and USA
Joined March 2010
When an emergency happens in your school, does your team have the tools to respond immediately? Unity Connected Solutions provides emergency solutions for school boards across Canada. ✅ Situational awareness and real-time alerting platforms
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✅ Mobile duress for staff who need to call for help instantly ✅ Desktop alerts that cannot be minimized or ignored ✅ Integration with video surveillance for live visual context ✅ Mass notification for lockdowns and evacuations
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Building a new condo development? Unity Connected Solutions handles the full technology stack from design through installation and ongoing support. ● Structured cabling ● Video surveillance and CCTV ● Access control and entry systems ● Phone systems and intercoms
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● Paging and emergency notification ● AirDial for fire alarm and elevator phone connections Over 20 years of working with developers across Canada. One partner for every system in your building. #NewConstruction #CondoDevelopment #StructuredCabling #UnityConnectedSolutions
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Do you know where the bottlenecks are in your municipality's contact centre? Which departments have the longest hold times? Which types of calls take the most agent time? Unity Connected Solutions offers AI-powered insights and analytics for municipal contact centres.
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➤ Real-time dashboards that show call volume, wait times, and resolution rates ➤ AI-generated call summaries so managers can review interactions quickly ➤ Trend analysis that reveals staffing gaps and training opportunities ➤ Works alongside AI translation and agents
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Some businesses already have cameras, but having cameras is not the same as having useful visibility. When something happens, your team should be able to understand what occurred without spending hours searching through footage or moving between separate systems.
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A well-designed video surveillance environment can help your organization: →See critical areas more clearly →Find relevant footage faster →Give authorized teams access to the right cameras →Improve visibility across one or multiple locations
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Unity Connected Solutions provides CCTV and video surveillance for multi-location buildings across Canada. Over 20 years of experience and deep relationships with leading security technology vendors.
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→ Consistent camera coverage at every location → Remote monitoring from one dashboard → 24/7 national support → Scalable as you open new stores #Condos #CCTV #VideoSurveillance #RetailSecurity #UnityConnectedSolutions
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For memory care communities, wander management is one of the highest-priority safety concerns. A single elopement incident can have serious consequences for residents and operators.
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Unity Connected Solutions helps operators install wander management systems that alert staff before a resident reaches the exit. ✅ Real-time alerts to caregiver phones ✅ Discreet, comfortable tags for residents ✅ Integrated with nurse call and door access on one platform
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Over 20 years of protecting residents across Canada. One partner for every community in your portfolio. #SeniorLiving #WanderManagement #MemoryCare #ResidentSafety #LongTermCare #UnityConnectedSolutions
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When someone calls your organization and does not speak English, what happens next? For a lot of contact centres, it means patching in a third-party interpreter. That is slow, inconsistent, and expensive.
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Unity Connected Solutions offers AI-powered real-time transcription that handles the conversation live, in both directions, without a third party on the line.
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▸ Supports dozens of languages in real time ▸ Automatic transcription of every call ▸ AI-generated call summaries so agents skip the paperwork ▸ Works for municipalities, healthcare, property management, and more Better service, lower cost, no language barriers.
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Running multiple stores with different camera vendors and different access control systems at every location is a problem waiting to happen. Unity Connected Solutions provides one team for CCTV and access control across all your retail locations.
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Over 20 years of experience and deep relationships with leading technology partners. → Consistent camera coverage at every store → Standardized access for stockrooms, cash offices, and restricted areas → Remote monitoring from one dashboard → 24/7 national support
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