Your guest information - organised, delivered, read. Reduce questions. Regain time. Revel in better reviews. Elevate your guests’ experience today.

Brighton, England
Joined February 2013
THE BOOK DIRECT VIRTUAL SUMMIT - Tuesday 25th June xitter.cf/i/broadcasts/1YpKkwlNo…
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Smoother processes mean happier guests – and happier guests mean repeat customers. Simplify your life and give guests quick and easy access to your invaluable tips and practical info with the @supercontrol x @TouchStay integration. Find out more: touchstay.com/integrations/s…
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Juggling Airbnb bookings while holding down a day job? You're not alone. But fear not, fellow hustlers! The new Touch Stay x Airbnb integration is here to save the day by automating and simplifying guest communication! Find out more: touchstay.com/integrations/a…
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If you've invested in branding your holiday home, then you'll appreciate the concept of branded playlists. Thanks to @TouchStay you can now include your on-brand playlists in your digital guidebook. You can also include podcast recommendations too. touchstay.com/blog/custom-el…
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How do you get guests to buy upsells, provide their data, or confirm they've checked in? Those of you using software like Jotform can now embed these forms into your @TouchStay guidebook! Find out more about this Touch Stay feature: touchstay.com/features/custo…
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Hello, Boise!! Full plate for me on this trip… Sunday: ✏️ Guest experience workshop with Homes and Villas by @MarriottBonvoy, @TouchStay and @avantiovrms Monday: 🎤 Opening keynote for @vrnationstr Who else will be at the events this week? – at Boise, ID
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As STR hosts and property managers, it's always helpful to hear what our peers think! Meet Derry of The Secret Garden Glamping and see what he has to say about @TouchStay's role in his day-to-day operations. Sign up for a 14-day free trial: touchstay.com/?utm_source=HC…
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A big thank you to our supplier members for exhibiting at today's conference, showcasing some of their services and products for our members 👍 @TouchStay @HospRewards @StuffBristol @frankwater @fluffsoftware N3 Display Graphics
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From hobby host to professional manager to influencing guest experience technology used around the world I'll be sharing from my 16 years of experience in the industry. @IMNEvents @TouchStay
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Our Partner @TouchStay allows accommodation providers to replace printed guest information books with a digital guidebook so they can spend less time managing guests. Find out more ➡ bit.ly/3MxjKqN #ExperienceOxfordshire #EOPartner #ServiceProvider
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See you all on Thursday! 🥂🍾🏆 Congratulations to all the wonderful finalists Don't forget to order your drinks via the @TouchStay app 🥂🍷and bring your dancing shoes 🎸🎶 #devonta #tourism
This Thursday 16th November 2023 🏆 We are looking forward to seeing you all @RivieraCentre 🥂 Our partner @TouchStay has created a special app for us so you can even order your drinks in advance 🍷🍾 We have a live band so bring your dancing 👠🕺💃 devontourismawards.org.uk/20…
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Have you figured the impact of communications into your data? @airdna shared their latest stats on the impact of communications on reviews: low quality communications results in a lower review. @TouchStay shared our inaugural Guest Communication Study on travelers: that 69% say communication has the most impact on them to leave a positive review. Get the study at touchstay.com/guest-communic… @Jamie_Lane @katestinchcombe @VRWorldSummit
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Congratulations to everyone! The quality of entries this year was exceptional. We all look forward to celebrating tourism excellence in November. 🥂🏆 #bbstourismawards #tourism
Congratulations! 🏆 The finalists have been announced for 2023 Bristol Bath and Somerset Tourism Awards ⭐ We look forward to celebrating with the winners at the awards ceremony taking place on November 30th at The Bristol Hotel 🥂 @swtourismawards #bbsta #tourism
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Next week. We're swapping summer (in)sanity stories in Scottsdale. And I’ve got some good ones. No sponsors. No logos. Only people. This is friends and acquaintances in the short term rental industry connecting and celebrating that we've survived another summer season. DM me to RSVP and get the location.
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Our Partner @TouchStay allows businesses to create custom digital guidebooks and has integrated a number of Property Management Systems to streamline technology across different accounts Find out more ➡ bit.ly/3MxjKqN #ExperienceOxfordshire #EOPartner #ServiceProvider
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The entire tech stack I use to automate & streamline my STR business: -@hospitableHQ PMS/messaging/smart locks 📆 -@Price_Labs dynamic pricing 🏷 -@HeyBreezeway operations management 🧹 -@stayfi_software email collection 📧 -@RankBreeze search rank tracking 📈 -@TouchStay digital guidebooks 📖 -@minuthq noise monitoring 🎧 -@ecobee smart thermostat 🌡 -@QuickBooks bookkeeping 💵 -@rabbuhq market research 🔬 Comment below what your current tech stack looks like
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Dear High Point: Thanks for listening to me on my soap boxes: ⚡️ Guest communications ⚡️ Details ⚡️ Expectations ⚡️ Sustainability ⚡️ Safety ⚡️ Doggies ⚡️ Bunk beds ⚡️ Cheap blinds ⚡️ Microfiber ⚡️ Business viability Chat again soon. Cheers! ❤️ @TouchStay @PaulaOblen @jducedesign
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STR Twitter lunch in Nashville today! Thank you @hanslorei @adell50 @LorenPud @dave_stokley @TouchStay, lovely conversations on STR advocacy, design, and direct bookings.
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How to save $1k+ per STR each year in your operations: -$50 :: Stop printing your house manual / guidebook +$99 :: Use a @TouchStay digital guidebook -$1040 :: Save 1 hour per week answering guest questions
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Good book + backpack + Converse + ugly carpet = we’re at the airport First conference for 2023, headed to Phoenix!! Nat and I are both speaking at the @ALPLodging and I’ll be showing off @TouchStay with the lovely @LorenPud
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