Replying to @CapitalOne
@CapitalOne iโve tried disputing a credit card claim from a faulty product that merchant sent and is refusing to respond to my follow up request to return/refund. Youโre claims business is allowing for this scam business to get away with it
@capitolone Iโve spent more than three hours on the phone with your customer service today and you continue to support a scam business instead of your own customers.
Tim Whalin's Newsletter: How do I get visibility? timsnewsletter.com/p/how-do-โฆ
Tim Whalin's Newsletter: Setting more impactful goals timsnewsletter.com/p/settingโฆ
Dealing with anxiety during a season of uncertainty on Tim Whalin's Newsletter timsnewsletter.com/p/dealingโฆ
Managing up effectively on Tim Whalin's Newsletter timsnewsletter.com/p/managinโฆ
How to disagree without being disagreeable on Tim Whalin's Newsletter timsnewsletter.com/p/how-to-โฆ
How do I pick my battles? on Tim Whalin's Newsletter timsnewsletter.com/p/how-do-โฆ
Learnings from year one at Google on Tim Whalin's Newsletter timsnewsletter.com/p/year-atโฆ
Everyone wants to be rewarded and acknowledged for their hard work. Promotions are one of the most rewarding ways this happens. Yet, it can also be tremendous pressure, stress, and an emotional rollercoaster.
This week, I shared some mechanics to help: timsnewsletter.com/p/how-do-โฆ
Over my 8 years at Amazon, I was fortunate to be promoted twice. Today, I've shared some of the advice I got along the way that helped me get promoted, an overview of the promotion process at Amazon, and some first steps to evaluate your path to promotion. timsnewsletter.com/p/how-do-โฆ
Timothy Whalin ๐ retweeted
One of my favorite coworkers recently left Amazon, which sucks for me but is great for all of you since heโs taken his formerly internal blog public. Recommended reading! From @TimothyWhalin timothywhalin.substack.com/pโฆ
Judgment is a soft skill that is infrequently discussed yet critical to how leaders operate. Like any soft skill, judgment is improved with time, practice, reflection, focused learning, and mentorship.
Some ideas improving your ability to be right a lot: timothywhalin.substack.com/pโฆ
For the past two years, I've written an internal blog for my colleagues at Amazon. The blog grew to over 5,300 subscribers and 120,000+ views. Now that I've left Amazon, I'm starting to write my blog externally. I hope you'll join me.
timothywhalin.substack.com
Timothy Whalin ๐ retweeted
The Five Most Common Product Designer Mistakes, a thread ๐
#1/5: Reinventing the Wheel
When โLet's be innovative!โ wins at the expense of โLet's do things effectively and quickly!โ
Examples:
Facebook going hamburger menu before tabs
Horizontally scrolling web pages
Being a leader means identifying a gap that exists in a team or org and stepping up to fill it without being asked. The further you go in your career, the more you'll find yourself stepping into leadership roles that no one asked for and that you don't feel qualified to be in.
Timothy Whalin ๐ retweeted
How do I find motivation working from home during a pandemic?, by @TimothyWhalin timothywhalin.substack.com/pโฆ
Hey #Voice19 whereโs all the guys at the Women in Voice session? ๐
Hey #Voice19, join @LisaFalkson, @AnnThymeGobbel, @SpeechUsability, and I at 1pm for Emerging Trends in Voice Patterns in Weston Hall. We'll be discussing what patterns are, where we see them going, and dive into some specific examples of patterns that are emerging in our work ๐
Timothy Whalin ๐ retweeted
#VOICE19 Speaker ๐จ Hear @TimothyWhalin from @amazon speak about emerging trends for #voice patterns on July 24. Register here โก๏ธ bit.ly/324c0FW






