Author of Friction/Reward and Smart Retail; sold globally in 22 languages. Created the friction versus reward metric (FvR), loves retail and customers

Oxford
Joined May 2010
Richard Hammond retweeted
The reopened food section in London Colney. Not hard to see why M&S are doing OK in food
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Look, you don't really have a choice about watching @TheseRetailDays's talk about choice. Or have you? Hmm. Do any of us really have a choice? Find out here: isolatedtalks.com/talks/choi… and don't forget to check in with your friends and family💚
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Richard Hammond retweeted
If you're attending @shoptalk Europe 2022, don't forget to register for our Happy Hour Meet & Greet to drink and mingle with our #TRI2022: - Haixia Yu - @andrewbusby @SoftwareAG - @martinnewman - @5h15h @Microsoft - @TheseRetailDays @UncrowdUK ➡️ bit.ly/3x803Rf
Congratulations to Microsoft for Startups, #startup founders @TheseRetailDays (Uncrowd) and Steve Gu (AiFi Inc.) for being recognized in the Retail Technology Innovation Hub Top 100 #Retail Technology #Influencers List. Well-deserv…lnkd.in/gSjRehWj bit.ly/3Jh3Jmg
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If you are at Shoptalk this month, I highly recommend scheduling time with @TheseRetailDays, CEO of Uncrowd and RETHINK Retail's Top Influencers for 2022. Click here to pick a date/time bit.ly/3CAj13V #Retail #RetailTech #Analytics #shoptalk…lnkd.in/gkEt4BnV
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Richard Hammond retweeted
Fascinating to hear from @TheseRetailDays about friction vs reward and the benefits of looking at our visitor journeys in a different way. #SustainingCulture Also a timely reminder that you can change your USP as long as it’s still authentic
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Richard Hammond retweeted
🍊 @TheseRetailDays, CEO of @UncrowdUK has criticised the rapid #grocerydelivery model and questioned its longevity buff.ly/3KcDT46
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@Schmetail @scottaemmons @Hyken @ianshepherd @klobaugh @kizerandbender @TheseRetailDays @rickwatson @ShlomoChopp @StevenPDennis just to name a few! 👏🏼 the complete list is here 👇🏼 rethink.industries/top-retai…
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excellent to see @msft4startups partner, @UncrowdUK's CEO @TheseRetailDays on the list Congratulations Richard Hammond #retail #retailtech #startups #msft4startups
#RETHINKRetail’s Top Retail Influencers 2022 is LIVE!🏆 Sponsored by @Microsoft, we recognize academics, analysts, association leaders, experts & members of the media—in no order of rank—at the forefront of #retail industry thought leadership.💡 #TRI2022 ow.ly/B4nG50HtUmf
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Punk XL: A launch conversation with @TheseRetailDays, @Thompson0Sandra, @chysands, @KarenJaw and Ari @zingermans - some of the featured artists that appear on the new book: Punk XL. bit.ly/3EVsjb9
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Introducing Punk XL bit.ly/3rFHrpu Thanks to Ari @zingermans, @sedulousuk, @sockrocker79, @TheseRetailDays, @serenariley, Joyce @genesys, @pgreenbe, @Thompson0Sandra, Martin Lucas, @KarenJaw, @chysands, @ClareMuscutt, Tom Watts, Matt Wilson and @oisinlunny.
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NEW: A launch conversation with @TheseRetailDays, @Thompson0Sandra, @chysands, @KarenJaw and Ari @zingermans - some of the featured artists that appear on the new book: Punk XL. bit.ly/3EVsjb9
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NEW: Introducing Punk XL bit.ly/3rFHrpu Thanks to Ari @zingermans, @sedulousuk, @sockrocker79, @TheseRetailDays, @serenariley, Joyce @genesys, @pgreenbe, @Thompson0Sandra, Martin Lucas, @KarenJaw, @chysands, @ClareMuscutt, Tom Watts, Matt Wilson and @oisinlunny.
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Last week, we reported that Arete had led a £3 million investment into customer analytics startup @UncrowdUK. Now Uncrowd Co-founder @TheseRetailDays has penned a fascinating insight into the fund raising process #retailtech #startups #StartupSpace retailtechinnovationhub.com/…
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