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Consultant, Speaker, Advisor | Customer Success for B2B SaaS | funnier @powerspice if you're in to that | more at https://xitter.cf/t.co/XKgNi0F9dA

Atlanta, GA
Joined November 2018
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<< Test First Name >>, check out the new blog post from Blog - The Customer Initiative - eepurl.com/ikQG09
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<< Test First Name >>, check out the new blog post from Blog - The Customer Initiative - eepurl.com/hXcOFX
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Friday Feeling: "If (blank) was easier, I'd be at Happy Hour right now." What's your (blank) today?
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Early Stage #SaaS #startups: What do you #struggle with the most? Retention? Customer Onboarding? Trial Abandonment? Let me know below! 📣
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Daylight Savings is time to: A. replace batteries in your smoke detector B. review and refresh your Customer Journey Map C. get a dental check up D. all of the above ✔️ Call The Customer Initiative for a Journey Mapping workshop today! You're on your own for A and C. 😀
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So bummed that #SaaStrAnnual was rescheduled, but better safe than sorry - health is most important! Who's planning to attend the rescheduled event? Let's meet up and talk #CustomerSuccess! #SaaStrAnnual2020 #startup #customerexperience #retention #churn
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Well, it’s day one and @success_hacker wins #pulse19 with these amazing onesies. We can all go home now! #customersuccess #TheCustomerInitiative
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HOORAY! Our new site is now live at thecustomerinitiative.com and I would love to hear your thoughts. Plus you can sign up for content direct to your inbox! #CustomerExperience #customersuccess #TheCustomerInitiative #SaaS
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Just registered for #PULSE2019 from @Gainsight, and would love to meet up with you (yes you!) while I'm in San Francisco! Message me here or send a note through my website to set up time. #TheCustomerInitiative #CustomerSucccess thecustomerinitiative.com
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Creating some Customer Journey maps for a startup client this morning. Customer experience starts from the moment they encounter your brand. Take the time to make it exceptional! #CustomerSuccess #SaaS thecustomerinitiative.com
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#Startup life! Set aside tasks and time for growth activities, dev, planning, etc or something will get neglected.
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