Day 34 and still no resolution! @Vivo_India has completely ignored my daily tweets, the Rajnagar service center is dodging my calls, and the CEO Help Desk keeps closing my complaints without fixing anything. ​I am a student and cannot afford a new phone. Despite having spare parts, they are forcing me to buy a new device just to boost their sales, even pushing a "30% discount" gimmick. Is "Right to Repair" just a joke to Vivo? ​@Vivo_India @JCvivoIndia #VivoIndia #RightToRepair #ConsumerRights #VivoCustomerService #vivoscam

Day 33 of zero response from @Vivo_India First your Ghaziabad service center team messed with the software while trying to fix a minor hanging issue creating a severe battery draining problem instead. Since then it has been 45 days of constant lies vivo service centre team promised on September 2nd that a battery would be made available, only to state on September 8th that it is not available! Now, vivo have even stopped answering calls. When spare parts are unavailable, vivo suddenly declare devices 'End of Life' to close cases and harass customers into buying a new phone with a forced 30% discount voucher. I do not want your charity discount just repair my phone properly! Do not buy Vivo phones this is the pathetic level of after sales service you will receive. Save your hard-earned money and choose a better brand. Job sheet ref: MWINDL01003260823000035 @JCvivoIndia @jagograhakjago #VivoIndia #ConsumerRights #PoorService #Day33

Day 32 and still zero response from @Vivo_India My phone was working fine, just had a minor hanging issue. I went to the Ghaziabad service center, and their team literally created a bigger problem by messing with the software. Check my previous tweets it's been over a month, and this company refuses to respond. Do not buy Vivo phones! This is the kind of pathetic after sales service you will get. They don't provide spare parts, suddenly declare your device "End of Life" to close cases, and harass me to buy a new phone with a forced 30% discount voucher. When I told them I don't want their charity discount and just need the spare parts, they completely ignored it. Save your money and choose better brands in the market instead of dealing with this harassment! #BoycottVivo #VivoIndia #RightToRepair #ConsumerFraud #VivoServiceCenter

DAY 27 Marking the ticket 'CLOSED' won't hide @Vivo_India 's cunning tactics 30% discount offer to push a new phone, yet a drama about "End of Life" when it comes to replacing the battery? Is this after sales service or forced extortion. Stop trying to fudge the records by closing complaints on the NCH without providing a resolution. 🔹 Environmental damage (E-Waste) 🔹 Violation of consumer rights 🔹 Attempt to silence a student's voice My question is straightforward, @Vivo_India will you replace the battery or keep getting exposed like this every day. @jagograhakjago @ConsumerAffairs @moefcc @RightToRepairIN #RightToRepairIndia #VivoIndia #ConsumerProtection #JagoGrahakJago #vivoscamday27 #vivov80

DAY 23 Update on my Vivo Service Escalation @Vivo_India is STILL trying to force an unnecessary purchase instead of fixing the issue. They are offering a me 30% discount on a new device Why should I spend money on a new phone when my current device is in A1 working condition? Recap of @Vivo_India's double standards: Contradictory Claims: On 2 Sep, I was told the battery was in stock. On 8 Sep, they suddenly claimed "No Stock" and declared it "End of Life" on NCH. An iQOO 3 user (6year old device Job sheet already shared in Day 1 tweet) with the SAME issue battery not available in stock was offered an iQOO neo9 Pro upgrade only for battery cost Why a different policy for me was their phone's life 10 years. As a student I cannot afford an unnecessary phone upgrade in this market just because Vivo failed to maintain stock. My Demands to @Vivo_India Provide the battery replacement immediately OR Offer an upgraded handset at the cost of the battery (as done for other users), OR Offer an 80% 90% discount on an upgraded handset. Stop forcing students to boost your sales numbers. @ConsumerAffairs @jagograhakjago #VivoScam #CustomerService #ConsumerRights #VivoIndia @Tech_Hind_ @encoword @enough_yt @GyanTherapy @TechTarva @MukAn_X @Gadgetsdata #vivoscamday23

Please help me 1 month complete but vivo company not provided resolution xitter.cf/Rekhaverma98409/status…

DAY 19 OF CONTINUOUS PROTEST NO RESOLUTION ONLY EXPOSURE How @Vivo_India treats students Artificial Scarcity Double Standards & Unethical Sales Traps. What happens when a student simply asks for a basic battery replacement @Vivo_India responds with lies contradictory claims and a blatant forced upgrade trap. 📍 Timeline of Unfair Trade Practices & Corporate Neglect: 🔹 Aug 23: Official Job Sheet confirmed 100% battery health before a buggy service center update damaged it. 🔹 Sept 2: Service center explicitly confirmed Battery IN STOCK. 🔹 Sept 8: U-turn! Abruptly declared "OUT OF STOCK / End of Life". 🔹 Sept 18: Arbitrarily CLOSED my National Consumer Helpline (NCH) ticket without giving any repair or resolution THE BLATANT DOUBLE STANDARD EXPOSED. When an iQOO (Vivo's own sub-brand) user with a 6-year-old iQOO 3 faced spare part issues, they were offered an iQOO Neo 9 Pro upgrade at battery cost. Meanwhile @Vivo_India tries to trap a student with a pathetic 30% discount offer just to force an expensive new phone purchase! Creating artificial spare part scarcity to force hardware upgrades is a direct breach of Consumer Rights under the Consumer Protection Act 2019. MY FINAL DEMANDS: 1️⃣ Immediate & genuine battery replacement, OR 2️⃣ An equivalent device upgrade on fair terms matching your own subsidiary’s precedent (iQOO). Stop harassing me stop disrupting our studies, and stop making a mockery of consumer laws in India. @Vivo_India @iQOOInd @jagograhakjago @consumercourt @ConsumerAffairs @nch1915 #VivoExposed #ConsumerRights #UnfairTradePractices #VivoIndia #JagoGrahakJago #iQOO #StudentVoice #ConsumerProtectionAct2019

DAY 16 OF CONTINUOUS PROTEST & 25+ DAYS OF ZERO RESOLUTION BY @Vivo_India I am forced to publicly call out @Vivo_India for their blatant corporate hypocrisy deliberate neglect and anti consumer practices that are directly impacting my studies and daily routine. Here is a clear breakdown of how @Vivo_India is misleading a student customer • Sept 2: Confirmed that the battery was IN STOCK. • Sept 8: Sudden turnabout claiming it was OUT OF STOCK. • Sept 18: Arbitrarily closed the NCH (National Consumer Helpline) ticket citing "End of Life" (EOL) without resolving the issue. • iQOO (a Vivo sub-brand) iqoo gave an iQOO Neo 9 Pro upgrade at battery cost for a 6year old iQOO 3 but Vivo pressures a student with a 30% discount trap to force a new purchase i am attached job sheet. • Vivo on the other hand is actively pressuring a student with a 30% discount trap to force an expensive new handset purchase. • My Aug 23 Job Sheet explicitly confirms 100% battery health before this issue occurred because the software was not installed correctly by the Vivo service center buggy software update ruined the device performance causing my online classes to come to a complete halt. Creating artificial spare part scarcity and leveraging software issues to force consumers into buying new smartphones is a severe Unfair Trade Practice under the Consumer Protection Act, 2019. MY CLEAR DEMANDS FOR @Vivo_India 1. Provide a genuine battery replacement immediately OR 2. Provide an equivalent device upgrade on equal and fair terms (matching parent/subsidiary precedent). @ConsumerAffairs @jagograhakjago @doca_india @nch1915 @iQOOInd @Tech_Hind_ @Gadgetsdata @saaaanjjjuuu @GyanTherapy #Day16Protest #VivoIndia #ConsumerRights #UnfairTradePractice #StudentRights #Ghaziabad #ConsumerProtectionAct

Day 12 of my protest against @Vivo_India Exposing corporate double standards & artificial scarcity Sept 2: Battery in stock Sept 8: Out of stock Sept 18: Arbitrarily declared (end of life)on NCH Why different policies for iQOO 3 vs my phone when both share management & service centers. I demand a fair resolution Genuine battery replacement OR equal device upgrade. @JCvivoIndia @encoword @enough_yt @Gadgetsdata @Tech_Hind_ @yabhishekhd @jagograhakjago #ConsumerRights #VivoIndia #iQOO #UnfairTradePractice

Day 9 @Vivo_India service is terrible I called Vivo customer support on the 17th and received a callback on the 18th, but they refused to repair my Vivo V9 and I have proof of this they are simply pressuring me to buy a new phone at a 30% discount. I am a student I cannot afford such an expensive phone they accepted an order for the battery on September 2nd, only to say on the 8th that it was out of stock they are just trying to boost their sales It has been nine days since I started posting on twitter, and 19 days since I began communicating and escalating the issue yet I still haven't received a solution. @TechHome100 @ShokeenSanchit @Tech_Hind_ @saaaanjjjuuu @Gadgetsdata @encoword @JCvivoIndia @Vivo_India #VivoIndia #WorstService #vivoscam

Day 8. Still absolutely nothing from @Vivo_India 18 days of running around and zero help I took my working Vivo V9 (100% battery health, job sheet MWINDL01003260823000035) to the Rajnagar, Ghaziabad service center because of a minor hanging issue Their own team assured me a software Reinstallation would fix it But their software reinstallation completely ruined my phone Now the battery drops like a brick by 40% Instead of fixing their mistake they’re pressuring me a student to just buy a new phone with some useless discount I haven't been able to attend my online classes for 18 days my exams are approaching and my entire academic year is at risk of being ruined Vivo is solely responsible for this as they have been giving me a hard time for so long without offering any solution. @Tech_Hind_ @Gadgetsdata @saaaanjjjuuu #vivo #Softwareissue #NCH #Vivoscam

Day 7 @Vivo_India: One week complete in twitter 17 days of non stop harassment & zero accountability My Vivo V9 was destroyed by software reinstallation at Rajnagar Ghaziabad service center. False "End of Life" claims to close NCH tickets while pitching 30% discount calls is a blatant Unfair Trade Practice Stop deceiving students @jagoGrahakJago @TechnicalGuruji @TrakinTech @geekyranjit #ConsumerRights #VivoScam #VivoServiceCenterGhaziabad