@StreamlabsHelp

🛠️ Streamlabs Support | Major issues, fixes, & announcements | Need help? Visit https://xitter.cf/t.co/1EYzrwwPm4

support.streamlabs.com
Joined March 2025
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🚨 We're investigating an issue in the new Go Live window where TikTok-grandfathered free accounts are prompted for Ultra when streaming to TikTok + a 2nd destination. Learn more about grandfathered status and report here: support.streamlabs.com/hc/en…
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🚨 OBS Creators: 🚨 We're aware of issues with widgets (Alerts, Chat, Emote Wall) loading in OBS Studio. Our team is working on a fix as quickly as possible. Thanks for your patience! Updates here: support.streamlabs.com/hc/en…
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We resolved the issue affecting Streamlabs Console users. Have lovely streams!
Streamlabs Support
@StreamlabsHelpJun 9
🔍 Streamlabs Console Users: We are currently investigating an issue when performing tasks *such as switching scenes) the error "Something went wrong" occurs. Our team is on it! You can follow the article below for official updates: support.streamlabs.com/hc/en…
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🔍 Streamlabs Console Users: We are currently investigating an issue when performing tasks *such as switching scenes) the error "Something went wrong" occurs. Our team is on it! You can follow the article below for official updates: support.streamlabs.com/hc/en…
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🚨 NVIDIA Broadcast Users 🚨 We are investigating NVIDIA Broadcast missing as an option in Streamlabs Desktop 1.20.7. 🛑 Action: Decline the update for now. 🆘 Already updated? Submit a ticket: support.streamlabs.com/hc/en… ℹ️ Latest updates: bit.ly/4a1znFd
An "Investigation" banner with Kevin, Streamlabs' Mascot looking at a computer with a magnifying glass. He hopes to get this resolved soon!

ALT An "Investigation" banner with Kevin, Streamlabs' Mascot looking at a computer with a magnifying glass. He hopes to get this resolved soon!

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Hi Creators! Earlier, we had dual output issues, but a fix went live around 2 PM PST. Sorry for the late update and thanks for your patience! More info: support.streamlabs.com/hc/en…
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🚨 Streamlabs Plugin users! 🚨 We’re working on an update to our plugin regarding compatibility with the latest OBS Update. In the meantime, please hold off on updating OBS. Details: support.streamlabs.com/hc/en…
Kevin is holding a magnifying glass up to a laptop screen, with another montior showing with scrolling code. The word 'Investigating' at the top against a dark background with neon lines.

ALT Kevin is holding a magnifying glass up to a laptop screen, with another montior showing with scrolling code. The word 'Investigating' at the top against a dark background with neon lines.

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We've resolved the issue that was causing Cloudbot to be unresponsive for some users today. Everything should be back to normal now. You can read more about the incident here: support.streamlabs.com/hc/en…
Kevin with a headset sitting at a laptop with a 'Resolved' sign above, indicating successful fix, accompanied by a chat bubble with a smiling emoji.

ALT Kevin with a headset sitting at a laptop with a 'Resolved' sign above, indicating successful fix, accompanied by a chat bubble with a smiling emoji.

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🚨 Heads-up for NDI users! We’ve identified a potential issue caused by the latest Windows Security Update that could impact performance. Don’t worry, we’ve got you covered with a workaround. 👉 Learn more here: support.streamlabs.com/hc/en…
"Workaround Available" promotional image featuring Kevin wearing a headset and working on a laptop with code on the screen, set against a dark background with neon lines.

ALT "Workaround Available" promotional image featuring Kevin wearing a headset and working on a laptop with code on the screen, set against a dark background with neon lines.

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✅ Crashing on macOS 12 has been resolved! We have pushed out 1.19.3. We appreciate your patience while we worked to resolve this. Please update to that version and you can launch Streamlabs Desktop normally if you had received a work around. support.streamlabs.com/hc/en…
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