🛠️ Streamlabs Support | Major issues, fixes, & announcements | Need help? Visit https://xitter.cf/t.co/1EYzrwwPm4
Joined March 2025
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🛠️ Update: A temporary workaround is now available for TikTok & Facebook-grandfathered accounts encountering an Ultra prompt or Dual Output error in the new Go Live window!
View the full instructions and report your account here: support.streamlabs.com/hc/en…
🚨 We're investigating an issue in the new Go Live window where TikTok-grandfathered free accounts are prompted for Ultra when streaming to TikTok + a 2nd destination.
Learn more about grandfathered status and report here: support.streamlabs.com/hc/en…
🚨 We're investigating an issue in the new Go Live window where TikTok-grandfathered free accounts are prompted for Ultra when streaming to TikTok + a 2nd destination.
Learn more about grandfathered status and report here: support.streamlabs.com/hc/en…
🚨 OBS Creators: 🚨
We're aware of issues with widgets (Alerts, Chat, Emote Wall) loading in OBS Studio. Our team is working on a fix as quickly as possible. Thanks for your patience!
Updates here: support.streamlabs.com/hc/en…
We resolved the issue affecting Streamlabs Console users. Have lovely streams!
🔍 Streamlabs Console Users: We are currently investigating an issue when performing tasks *such as switching scenes) the error "Something went wrong" occurs.
Our team is on it! You can follow the article below for official updates:
support.streamlabs.com/hc/en…
🔍 Streamlabs Console Users: We are currently investigating an issue when performing tasks *such as switching scenes) the error "Something went wrong" occurs.
Our team is on it! You can follow the article below for official updates:
support.streamlabs.com/hc/en…
🚨 NVIDIA Broadcast Users 🚨
We are investigating NVIDIA Broadcast missing as an option in Streamlabs Desktop 1.20.7.
🛑 Action: Decline the update for now.
🆘 Already updated? Submit a ticket: support.streamlabs.com/hc/en…
ℹ️ Latest updates: bit.ly/4a1znFd
ALT An "Investigation" banner with Kevin, Streamlabs' Mascot looking at a computer with a magnifying glass. He hopes to get this resolved soon!
Wanted to share that we are going to be performing server maintenance on our United States Central server. We will be rerouting multistream and disconnect protections streams, but you may see higher latency. It should be completed by 6:00 PM CDT.
Hi Creators! Earlier, we had dual output issues, but a fix went live around 2 PM PST. Sorry for the late update and thanks for your patience!
More info: support.streamlabs.com/hc/en…
🛠️ Our new version of the plugin is out to be compatible with the new update. So you should be able to use the latest and greatest of OBS Studio alongside our plugin.
If you are having any issues, please reach out to our team at support.streamlabs.com/hc/en…
🚨 Streamlabs Plugin users! 🚨
We’re working on an update to our plugin regarding compatibility with the latest OBS Update. In the meantime, please hold off on updating OBS.
Details: support.streamlabs.com/hc/en…
ALT Kevin is holding a magnifying glass up to a laptop screen, with another montior showing with scrolling code. The word 'Investigating' at the top against a dark background with neon lines.
🚨 Streamlabs Plugin users! 🚨
We’re working on an update to our plugin regarding compatibility with the latest OBS Update. In the meantime, please hold off on updating OBS.
Details: support.streamlabs.com/hc/en…
ALT Kevin is holding a magnifying glass up to a laptop screen, with another montior showing with scrolling code. The word 'Investigating' at the top against a dark background with neon lines.
Streamlabs Support retweeted
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We've resolved the issue that was causing Cloudbot to be unresponsive for some users today. Everything should be back to normal now.
You can read more about the incident here: support.streamlabs.com/hc/en…
ALT Kevin with a headset sitting at a laptop with a 'Resolved' sign above, indicating successful fix, accompanied by a chat bubble with a smiling emoji.
🚨 Heads-up for NDI users!
We’ve identified a potential issue caused by the latest Windows Security Update that could impact performance. Don’t worry, we’ve got you covered with a workaround.
👉 Learn more here:
support.streamlabs.com/hc/en…
ALT "Workaround Available" promotional image featuring Kevin wearing a headset and working on a laptop with code on the screen, set against a dark background with neon lines.
✅ Crashing on macOS 12 has been resolved!
We have pushed out 1.19.3. We appreciate your patience while we worked to resolve this. Please update to that version and you can launch Streamlabs Desktop normally if you had received a work around.
support.streamlabs.com/hc/en…
We wanted to share an update to our post here. For all future issues with TikTok access being revoked please reach out to TikTok's team directly. We have information on what you should share with the TikTok team in our article here: support.streamlabs.com/hc/en….
✅ Sorry for the late update on this but YouTube has fixed the issue! If you're still having issues going live please reach out to our team at support.streamlabs.com/hc/en… so we can help out!
⏳ Can't go live to YouTube
Having trouble going live to YouTube from Streamlabs? YouTube's live servers are currently experiencing issues.
📢 For the latest updates, check their official thread here: support.google.com/youtube/t…
We’ll share any new info as soon as we have it. Thank you for your patience!
ALT Illustration featuring the Streamlabs Kevin logo with a headset next to an hourglass, against a dark background with neon lines, under the text "Awaiting Third Party.
⏳ Can't go live to YouTube
Having trouble going live to YouTube from Streamlabs? YouTube's live servers are currently experiencing issues.
📢 For the latest updates, check their official thread here: support.google.com/youtube/t…
We’ll share any new info as soon as we have it. Thank you for your patience!
ALT Illustration featuring the Streamlabs Kevin logo with a headset next to an hourglass, against a dark background with neon lines, under the text "Awaiting Third Party.
🔎 Streamlabs Desktop - Resolution/FPS Changing or Not Saving
We are still looking to gather more information on this issue. If you're experiencing this issue, please submit a ticket to our team here: support.streamlabs.com/hc/en…
✅ This issue has now been resolved. Thank you for your patience while we investigated. Please restart your Streamlabs Desktop to receive the latest update containing the fix.
More info:
support.streamlabs.com/hc/en…