Hello Marissa, Thank you for reaching out. In order to fetch your account details, could you please share one of the following: • The email address associated with your Starry account      • The mobile number linked to your account      • The MAC address of your router    ...

I'm sorry you're having trouble. We would be happy to investigate this more for you. Please email us your address at [email protected] or DM us. Thank you!

There was a worldwide AWS disruption today that impacted companies and users all over the world. We apologize for how this effected you. At your convenience, please email us at [email protected] so we can investigate any issues you may be having. Thank you.

Hello! I'm sorry you're having trouble. We would love to look into this more for you. Please DM us or email our team at [email protected] with your address, so we can investigate this more for you.

Hello! We're sorry that you're having trouble. Please email us at [email protected] or DM us with your specific street address, so we can check on this for you. Thank you for reaching out!

I'm sorry you're having trouble with chat. Please email us at [email protected], so our support team can investigate this for you.

I'm sorry you're having trouble with your service. Please let our support team know about the trouble you're having. You can reach Starry support 24/7 by email at [email protected], by chat through the Starry App, or give our team a call at 888.231.9403. They would love to help.

We are sorry to hear you are having issues. Please send us an email, so we can locate your account and assist.

Hello! We apologize for the disruption you are experiencing. Please DM us with the email address associated with your account. We'd be happy to look into this matter further for you. Thanks!

We would love to investigate this issue for you. Please email us at [email protected] with the email address on your account so we can get to work on this for you.

Hello! Please DM us so we can take a look at your account and we would be happy to look into this matter further for you. Thanks!

Hello! We apologize for the trouble you are having. Unfortunately, we have not received your DMs. Please email our Customer Support team at [email protected] or give us a call at 888-231-9403 and we'd be happy to assist you. Thanks!

I'm sorry you're having trouble. We would love to look into this for you. At your convenience, please email Starry Support at [email protected] or call 888.231.9403. Thank you.

Thank you for reaching out! We're sorry to hear about the connection issues you have been facing. Please DM us with the email address associated with your Starry Internet account, and we'd be happy to look into this matter further for you!

Hello, thank you for reaching out! Please DM us with the email address attached to your account, and we'd be happy to look into any issues you are having. Thank you!

That's very odd. Yes please email us instead of doing that and we can get to the bottom of this.

Can you try emailing us here : [email protected]  I am not seeing the DM but perhaps email would be best.

Thank you for reaching out to Starry. We’re not seeing any local issues on our end. Can you please DM us your email address so that we can locate you in our system?

Hey Katie! We apologize for the delay. We have reached out to you via email to assist.

I'm sorry you're having trouble with your service. We would love to look into this for you. Can you DM us your email address, so we can investigate? Thank you.