We love experimenting, learning, and making an impact! Our #Innovation Training & Consulting removes barriers and helps you #DoUnlimited. #DesignThinking

Ottawa, Ontario, Canada
Joined November 2011
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Spring2 Innovation@Spring2Inno1h
Complex problems need more than quick solutions. zurl.co/J2QFH In this interactive course, you’ll explore practical tools and real-world examples you can apply immediately to your own challenges. #Spring2Innovation #DesignThinking #Leadership #Innovation
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Spring2 Innovation@Spring2InnoOct 20
⚠️ What if you could spot friction before it becomes a problem? Learn more and register—zurl.co/AKMoJ #Spring2Innovation #DeeperClarityMethod #DesignThinking #CustomerExperience #ProfessionalDevelopment
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Spring2 Innovation@Spring2InnoOct 16
🗒️ Catch Up on Our Blogs Explore. Learn. Innovate. zurl.co/B59Xd #Spring2Innovation #DeeperClarityMethod
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Spring2 Innovation@Spring2InnoOct 15
📈 Want to set your next project up for success? Register here: zurl.co/f42pD This course gives teams practical tools to build shared understanding, strengthen collaboration & reduce wasted effort before the work gets underway. #Spring2Innovation #ProjectManagement
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Spring2 Innovation@Spring2InnoOct 13
Is your career ready for what’s changing next? 🎥 Register now—zurl.co/7kB3c Join Nilufer Erdebil and Michelle Schafer for a practical conversation. #Spring2Innovation #DeeperClarityMethod #CareerDevelopment
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Spring2 Innovation@Spring2InnoOct 9
Overcome data anxiety. Discover how understanding data relevance can unlock smarter decisions, even if you're not a data analyst. Our programs build data confidence at every level. See what’s possible—zurl.co/cZxrx #DataConfidence #Spring2Innovation #InnovationTools
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Spring2 Innovation@Spring2InnoOct 8
Your service has friction. Can you see where it’s coming from? zurl.co/no1V6 Our Service Design Foundations workshop introduces practical tools like service blueprinting to help you see the bigger picture and identify opportunities for improvement. #Spring2Innovation
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Spring2 Innovation@Spring2InnoOct 6
Leading with Customer Focus explores practical ways to turn customer insight into action—zurl.co/862g7 Customer insight is only valuable if it changes what you do. #Spring2Innovation #CustomerFocus #CustomerExperience #Leadership
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Spring2 Innovation@Spring2InnoOct 2
Catch Up on Our Blogs Explore. Learn. Innovate. zurl.co/tqAfS #Spring2Innovation #DeeperClarityMethod
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Spring2 Innovation@Spring2InnoOct 1
☑️ Register by October 6—zurl.co/udN5q If you’ve completed Design Thinking Level 1 or the Design Thinking Certificate, this is your next step. Ready to deepen your Design Thinking practice? Sign up today! #Spring2Innovation #StrategicForesight #TeamAlignment
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Spring2 Innovation@Spring2InnoSep 30
AI is changing the way we work. But some skills are becoming even more important. What are they, and why do they matter? ▶️ Watch our video to find out. #Spring2Innovation #DeeperClarityMethod #DesignThinking #FutureOfWork
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Spring2 Innovation@Spring2InnoSep 29
Don’t assume you know what your customers, team or stakeholders need. Get your organization onboard today—zurl.co/NnPtR #DeeperClarityMethod #Spring2Innovation #DesignThinking #TeamAlignment #StakeholderEngagement
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Spring2 Innovation@Spring2InnoSep 28
Over $500 million spent on AI in a single month. That's the headline. But the real question: What was the return? Watch the video to learn why AI success depends on strategy, not just investment. zurl.co/k9JTv #Spring2Innovation #DeeperClarityMethod #BusinessStrategy
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Spring2 Innovation@Spring2InnoSep 24
What if improving a service started with understanding the experience behind it? 💡 Learn how to see the whole service, not just the individual touchpoints—zurl.co/6st16 #DeeperClarityMethod #Spring2Innovation #ServiceDesign #ServiceImprovement
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Spring2 Innovation@Spring2InnoSep 23
If Everything Is a Priority, Nothing Is. In this video, we look at a simple question leaders can use to create more focus and identify what really deserves to be a priority. zurl.co/YwpXV #Spring2Innovation #DeeperClarityMethod #Prioritization #TeamAlignment
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Spring2 Innovation@Spring2InnoSep 21
Can a dating app actually teach us something about better government services? 📅 Register for tomorrow’s webinar and find out—zurl.co/QNtkK See you tomorrow! #Spring2Innovation #DeeperClarity #ServiceDesign #DigitalTransformation
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Spring2 Innovation@Spring2InnoSep 18
Catch Up on Our Blogs Explore. Learn. Innovate. zurl.co/o1nuv #Spring2Innovation #DeeperClarityMethod
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Spring2 Innovation@Spring2InnoSep 17
🎯 Being customer-focused is more than listening to customers. It’s about what you do with what you learn. Ready to put the customer at the centre of your decisions—zurl.co/uXwy2 #Spring2Innovation #CustomerExperience #CustomerFocus #HumanCenteredDesign
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Spring2 Innovation@Spring2InnoSep 16
Is AI Trapped in an Echo Chamber? In this video, we explore what this could mean and why diverse human perspectives, customer insight and challenging assumptions still matter in an AI-driven world. zurl.co/LNXk0 #Spring2Innovation #DeeperClarityMethod
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Spring2 Innovation@Spring2InnoSep 15
Before you get your project moving, make sure everyone is moving in the same direction. Start aligned. Move forward with confidence—zurl.co/y4plN #Spring2Innovation #DeeperClarityMethod #ProjectManagement #TeamAlignment
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