@SimGuruNick

I'm a Quality Designer on The Sims 4 Live Operations team. Tell me about any bugs you're experiencing!

 Redwood City, CA
answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs
Joined April 2016
  • Tweets5.3K
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  • Followers56.5K
123Media
Console Simmers! We are aware of & currently investigating the console crashes taking place since the latest update. We're also collecting feedback on the console controller changes, so please feel free to share your experiences here on AnswersHQ: answers.ea.com/t5/Technical-…
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With this fix, if you are still having any issues with saving after today’s update, please report it to the following AHQ threads: No Mods/CC on PC/MAC: x.ea.com/74385 Mods/CC on PC/Mac: x.ea.com/74382 Console: x.ea.com/74388
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Today’s update is now live across all platforms✨ In this patch, we’ve resolved a few issues, including groundhog day🛠️Remember to remove any external game mods & custom content as they may conflict with this update. Update Notes 🗒️: x.ea.com/74430
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SimGuruNick retweeted
The Sims
@TheSims29 Jul 2022
We are also aware of players missing bonus content with The Sims 4 High School Years preorders and have begun rolling out fixes across platforms experiencing this issue.
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SimGuruNick retweeted
The Sims
@TheSims29 Jul 2022
We've completed our investigation into various instances stemming from Tuesday's update including auto-aging, unintended Wants, & the appearance of fame for the non-famous. We'll be rolling out a patch to resolve these & more by the end of next week and appreciate your patience.
The Sims
@TheSims27 Jul 2022
Hey Simmers! We are currently investigating instances involving Sims auto-aging up in saves using the Short or Long lifespan. We recommend temporarily playing in or creating new saves with the default/“normal” lifespan, as we work towards a solution.
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SimGuruNick retweeted
The Sims
@TheSims27 Jul 2022
Hey Simmers! We are currently investigating instances involving Sims auto-aging up in saves using the Short or Long lifespan. We recommend temporarily playing in or creating new saves with the default/“normal” lifespan, as we work towards a solution.
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SimGuruNick retweeted
Crin@crinrict26 Jul 2022
Sims randomly age after loading into Live Mode sims4.crinrict.com/eng/2022/…

Sims randomly age after loading into Live Mode

This bug was fixed in Patch 1.90.375. Be aware that you still can be hit by an change in age initially as Maxis changed the length of the livespans

sims4.crinrict.com
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New to The Sims 4? Seeing bugs in your game? Want to ensure that the team knows about them? Search Answers HQ! Anything reported to AHQ ends up in my own bug-tracking database. You can tell me about it on Twitter too, but if I don't reply, go to AHQ! answers.ea.com/t5/Bug-Report…
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Women’s rights are human rights. Transgender rights are human rights. Maxis and @TheSims value diversity, equality and inclusion in our core and we strive to bring this to life through our teams and our work. We see you and we stand with you.
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We don't do hints! except right now, we about to do hints 👀
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SimGuruNick retweeted
Crin@crinrict26 May 2022
I'm off to bed so night everyone. Please if you have issues with the game freezing/lagging (starting with the main menu), use this thread and provide your information. The more data the better: answers.ea.com/t5/Bug-Report… Do make sure your graphics drivers are updated.
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Hi Simmers, we're actively working to fix Error Code 0. I've been testing a potential fix that has worked on the majority of player-provided saves...but not all of them. So I'd like to humbly request more save files. I need to verify this gets fixed for all players, not just most
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If you've encountered this error code, please send me your corrupted save file via this link, thanks so much for the help! docs.google.com/forms/d/e/1F…

The Sims™ 4 Community Bug Report Form

When requested by The Sims Team, please complete this form.

docs.google.com
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SimGuruNick retweeted
Nadina@SimGuruRusskii10 Aug 2021
Hey everyone, we have some Gallery maintenance today... it will start in 5 minutes! sorry for the short notice. You can play in offline mode until maintenance is done, it should be a couple of hours, but we will let you know =)
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SimGuruNick retweeted
The Sims
@TheSims22 Jul 2021
Hey Simmers! Thanks for reporting to @EAHelp ! We've heard and seen the outages including the missing pack preorders across platforms and we are actively working on a solution as soon as possible! Thank you for your patience.
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SimGuruNick retweeted
The Sims
@TheSims29 Jun 2021
Before you head over to Magnolia Blossom Park, join us in less than 30 minutes as we pregame with a few fantastic LGBTQ+ Simmers and SimGurus on Inside Maxis at 11 AM PT on Twitch! 🌈🏳️‍⚧️💖🎉 twitch.tv/thesims

TheSims - Twitch

Sul Sul 👋 (that's hello in Simlish)ESRB Rating T for Teen: Crude Humor, Sexual Themes & Violence, In-Game Purchases. Need help? Visit help.ea.com — TheSims streams live on Twitch! Check out their...

twitch.tv
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SimGuruNick retweeted
The Sims
@TheSims15 Jun 2021
There are more topics reported by players that are not listed but are indeed being worked on. Please continue reporting on AHQ or utilizing the "me too" button on AHQ for any issues you're experiencing. Thanks for all your patience & the valuable help! 💚x.ea.com/67363
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SimGuruNick retweeted
Nadina@SimGuruRusskii3 Jun 2021
Henlo! Gallery will be offline for maintenance starting at 10 AM PST - like in 5 mins... ETA is about 3-ish hours but once it is back up, we will let you know.
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SimGuruNick retweeted
The Sims
@TheSims13 Apr 2021
The 🧺📝 shares the top concerns we hope to resolve in the next patch. There are topics being worked on that are not listed & require an extended investigation or further information, so please continue reporting any issues on AHQ at answers.ea.com/t5/Bug-Report… 💚
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SimGuruNick retweeted
The Sims
@TheSims13 Apr 2021
It's time for another *insert @GrimSuruDoi 's voice * Laundry List! 📣🧺📝 Check out the latest list of top community concerns that we aim to resolve in the upcoming patch 👉x.ea.com/68310
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