I'm a Quality Designer on The Sims 4 Live Operations team. Tell me about any bugs you're experiencing!

Redwood City, CA
Joined April 2016
New to The Sims 4? Seeing bugs in your game? Want to ensure that the team knows about them? Search Answers HQ! Anything reported to AHQ ends up in my own bug-tracking database. You can tell me about it on Twitter too, but if I don't reply, go to AHQ! answers.ea.com/t5/Bug-Report…
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Tomorrow’s patch is supposed to be the biggest in TS4 history, in terms of file size. Copy/paste your Saves folder to your Desktop. Cut/paste your Mods folder to your Desktop. Do it. Do it.
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Console Simmers! We are aware of & currently investigating the console crashes taking place since the latest update. We're also collecting feedback on the console controller changes, so please feel free to share your experiences here on AnswersHQ: answers.ea.com/t5/Technical-…
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Hey console Simmers, we’re aware of the concerns regarding controls in Build Mode and we are collecting feedback in the following Answers HQ thread, please share your experiences with us there, thanks so much! answers.ea.com/t5/Technical-…
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With this fix, if you are still having any issues with saving after today’s update, please report it to the following AHQ threads: No Mods/CC on PC/MAC: x.ea.com/74385 Mods/CC on PC/Mac: x.ea.com/74382 Console: x.ea.com/74388
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Today’s update is now live across all platforms✨ In this patch, we’ve resolved a few issues, including groundhog day🛠️Remember to remove any external game mods & custom content as they may conflict with this update. Update Notes 🗒️: x.ea.com/74430
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PC / Mac Simmers: Don't forget to back up your saves & take out your mods & custom content prior to tomorrow's update!
Sul Sul Simmers 👋 Tomorrow, Aug 30, at 10 AM PT, we have a game update bringing bug fixes to The Sims 4🛠️ Learn more in the patch notes available tomorrow 🗒️
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Simulation lag is a symptom, not a bug. There are dozens of different reasons it can happen. We make perf fixes every patch, but we’d love to make more. If you have lag in your game please send me your save and Config.log (in your TS4 folder in Documents) docs.google.com/forms/d/e/1F…
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The patch that was released yesterday for PC/Mac is now available for Console, same patch notes as before, Happy Simming! forums.thesims.com/en_US/dis…
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Sul Sul! We saw some questions about our QV team for High School Years. We know credits aren't always the most user-friendly to read. You can find the full list of our very dedicated team of testers listed right at the top of the credits under "Quality Verification." 🙂
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Also, make sure to check out our latest patch notes with a few additional fixes to our previous release here (fixes for console players following later this week): forums.thesims.com/en_US/dis…
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SimGuruNick retweeted
We are also aware of players missing bonus content with The Sims 4 High School Years preorders and have begun rolling out fixes across platforms experiencing this issue.
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SimGuruNick retweeted
We've completed our investigation into various instances stemming from Tuesday's update including auto-aging, unintended Wants, & the appearance of fame for the non-famous. We'll be rolling out a patch to resolve these & more by the end of next week and appreciate your patience.
Hey Simmers! We are currently investigating instances involving Sims auto-aging up in saves using the Short or Long lifespan. We recommend temporarily playing in or creating new saves with the default/“normal” lifespan, as we work towards a solution.
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SimGuruNick retweeted
Hey Simmers! We are currently investigating instances involving Sims auto-aging up in saves using the Short or Long lifespan. We recommend temporarily playing in or creating new saves with the default/“normal” lifespan, as we work towards a solution.
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I just wanted to acknowledge that the Want to date a family member is something we know about, we’ve reproduced ourselves, we’re working on it. We’re looking to get it fixed ASAP, thanks for all the bug reports, we appreciate it. We’re of course working on the aging bug too.
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We're investigating this, thanks much for letting me know!
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Happy Patch Day for all platforms! Please let me know about any new issues you encounter, patch notes are below, happy Simming! forums.thesims.com/en_US/dis…
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The Gallery is back online now, sorry for the trouble! Happy Gallerying!
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I try to keep this work account professional, I’m here to talk about bugs, but I’m also a regular guy with hobbies/interests and I feel the need to say WOOOO LET’S GO WARRIORS
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