Helping #publicservices & #socialhousing learn and apply #servicedesign principles in practice. SDN Accredited Organisation Newsletter https://xitter.cf/t.co/UYdYRqEQWV
Cardiff, Wales
Joined February 2020
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Service Works retweeted
Intro to #ServiceDesign training course for #Government and #NotForProfit organisations starts 23 November.
Find out more...
tickettailor.com/events/servβ¦
Or find out what people say about it in the linked posts... β at Cardiff, Wales
Service Works retweeted
This month's Service Design Insider is out simply brimming with inspo for people working in #government #socialhousing #charity
mailchi.mp/weareserviceworksβ¦]
Mentions of
@GovCampCymru
@SDinGov
@privilegecafe_
@mulegirl
@Be_Minds
ALT Maple leaves in summer against a blue sky background
Service Works retweeted
This month's #servicedesign Insider is out brimming with inspiration for people working in #government #charity #socialhousing
With mentions of @burgess_owen @TaraRhoseyn @TPXimpact @SDinGov @sheenapatel @GovCampCymru and more!
mailchi.mp/weareserviceworksβ¦]
ALT The red leaves of a tree with a blue background
Service Works retweeted
Hey early birds!
Keep a close watch on your email, our linked in linkedin.com/company/govcampβ¦
& on this feed because the earlybird #GovCamp Cymru tickets will be flying over very soon!
Here's where we'll be again from 0930h 23/6/23 @BizSpaceUK #Cardiff
Share the joy! #GCCy23
2/2
Service Works retweeted
Gennym ddyddiad - Dydd Gwener 23ain Mehefin 2023 - oes gennych chi gyfieithiad da ar gyfer :
"Save the Date"! & RT?
#GovCamp Cymru is coming to #Cardiff
Friday 23rd June 2023 @BizSpaceUK
#GCCy23
Service Works retweeted
"I donβt mind letting myself down, but I wouldnβt want to let my team downβ
(an early participant)
Find out how this quote influenced our thinking in 6 ways to make learning stick.
#5 Celebrations and accountability
weareserviceworks.com/blog/sβ¦ β at Cardiff, Wales
ALT Eight men and women standing inside a room with their backs to a white wall. Each holding up a certificate. Each person is smiling.
Service Works retweeted
6 ways to make learning stick...
#4: Reflection, reflection, reflection.
Making space and time for reflection helps embed learning for the long term.
weareserviceworks.com/blog/sβ¦ β at Cardiff, Wales
ALT "We do not learn from experience. We learn from reflecting on experience" - quote by John Dewey, Educator and Philosopher with a black and white image of the man smartly dressed
Service Works retweeted
6 ways to make learning stick...
There is not much worse than yawning your way through irrelevant, boring training sessions!
So, #3 is - Make the learning relatable and relevant.
weareserviceworks.com/blog/sβ¦ β at Cardiff, Wales
Service Works retweeted
Brilliant Service Design training by the wonderful @Jo_Carter64 - highly recommend to support career growth and empowering better public services. π
Just published 6 ways to design learning that sticks. Our learning from running 5 cohorts of Service Design in Practice.
May be of interest to @OWilce @CallaghanRob @robertvos @emmahorrell1 @JosieO09 weareserviceworks.com/blog/sβ¦
Service Works retweeted
6 ways to make #learning stick.
#2: Peer-to-peer learning matters as much, if not more than facilitator-participant learning.
Peers are able to empathise more readily with each other and work through challenges together.
This doesnβt happen by magic.
weareserviceworks.com/blog/sβ¦ β at Cardiff, Wales
Service Works retweeted
π Thanks Jo - I have listened twice already to this podcast and can't get enough.
Currently reflecting again on the deck Leah mentions: criticalalphabet.com/
And these mindsets: youtube.com/watch?v=UrF4J4eaβ¦
Service Works retweeted
3 catalysts that initiate change towards sustainability
Awareness: people have to be aware change is possible
Desirability: people have to want to change
Belief: people have to believe the change can make a positive difference
@pauljervisheath at #sdgc22 β at Cardiff, Wales
Service Works retweeted
Never forget the process of designing the kind of future you want to see starts now with you says
@pauljervisheath #sdgc22 β at Cardiff, Wales
Service Works retweeted
Donβt wait to be asked to design sustainable products or services. We all breathe air says @pauljervisheath It shouldnβt be abnormal to be sustainable.
Most people at #sdgc22 think we need to design for sustainability
Only 10% of the floor at conference feels equipped to do it β at Cardiff, Wales
Service Works retweeted
Let's start growing sustainable experiences by design. says @st_moritz at #sdgc22
Don't get left behind β at Cardiff, Wales
Service Works retweeted
I love my job! π
What a great 2 days spent with cohort #5 on Service Design in Practice. They even managed a smile at the end of it all!
Thanks, folks!
I'm really looking forward to workshop 2
(note to self... learn to smile when taking selfies) β at Cardiff, Wales
Service Works retweeted
We have just published the dates for our March cohort of Service Design in Practice!
For all those at #sdingov who asked about it, find out weareserviceworks.com/servicβ¦
Go from zero to accredited Service Design practitioner in 6 months
Service Works retweeted
What a great first day yesterday with our new cohort of Service Design in Practice with @YLabWales @TPRgovuk @transport_wales @WelshGovernment @CompaniesHouse @NatResWales
Looking forward to the next 6 months! β at Sainghin-en-MΓ©lantois, France
Service Works retweeted
RT SDNetwork "We are glad to welcome another SDN Accredited Organisation, @ServiceWorks4!
ServiceWorks is a Service Design consultancy based in the UK that provides training and consultancy services.
Be SDN accredited now: service-design-network.org/aβ¦
#β¦ https://xitter.cf/t.co/XPLRR0S2Bo"
