Good evening Natalie, thank you for bringing this to our attention. We will escalate this to the relevant team for you. If you would like them to contact you directly, please do let us know your contact details via DM. Kind regards, Sammy

Good morning Jason. Thank you for your message and we're sorry to hear this. Please could you let us know your full address and contact details via DM, so that we can escalate this to the relevant management team for you? Kind regards, Sammy

Good afternoon, Thank you for getting in contact and I am sorry to read this. If you would like to be contacted directly by the appropriate management team about this, please do DM us with your preferred contact details. Kind regards, Ros

Good morning, Thank you for getting in touch and I am sorry to hear of your concerns. If you would like to be contacted directly to discuss these issues, please do DM us with your preferred contact details. Kind regards, Ros

Good afternoon. My name is Isla, and I am part of the Redrow team. I am very sorry to hear this. Please send us a DM with your name, full address and contact details. Once received, we will be able to pass this to the appropriate team. Kind wishes, Isla.

Good afternoon, Matt. Thank you for your message, I am very sorry to see this. So I can escalate this further, please send us a direct message with your full address and contact details. Once received, we will be able to pass this to the appropriate team. Kind wishes, Isla.

Hi Karen, if you're the homeowner and still within your warranty period please do send us a DM so we can look into this. Please include your full address and postcode as well as your email address and phone number. Thank you, Anna from the Redrow team.

Hello, My name is Ros and I am part of the Redrow team. Thank you for getting in contact and I am very sorry to hear this. So we can escalate it, please do DM us with your preferred contact details. A member of the relevant team will then contact you directly. Kind regards, Ros

Hello Mark, your settings may be that you need to 'follow' us in order to send a DM. Otherwise, please do reach out to your Customer Care team at [email protected] Kind wishes, Anna.

Thank you, Wayne. We have received your DM and will respond to it in a moment. Kind regards, Sammy

Good afternoon Wayne. Please could you let us know your contact details via private message, so that the relevant team can contact you directly regarding this issue? Kind regards, Sammy

Good morning Wayne. Thank you for your message and we're sorry to see this. I will escalate this to the relevant management team for you now. Kind regards, Sammy

Good evening Mark. I have chased this with the team and asked that they contact you directly as soon as possible. Best wishes, Sammy

So I can escalate this issue further, please can you send us a direct message with your full address and contact details. Once received, we will be able to pass this to the appropriate team. Kind wishes, Isla.

Good evening, Eliza. Thank you for your message. My name is Isla, and I am part of the Redrow team. I am very sorry to hear this.

Thank you for sharing that information, Mark. I have now escalated this to the team and they will contact you directly. Have a lovely day, Isla.

Good morning, Mark. Thank you for contacting us. My name is Isla, and I am part of the Redrow team. Can you please share your full name, address and contact details? Once received, we will be able to pass this to the relevant team. Kind wishes, Isla.

Hi Natalie, I'm sorry to hear this. Please do send us a DM with your contact details so we can escalate this to the relevant team. Your address including postcode, as well as your phone number and email address would be ideal. Thank you, Anna from the Redrow team.

Please do not hesitate to contact us if we can offer any further assistance. Have a lovely weekend, Isla.

Good evening, Steve. Thank you for contacting us. My name is Isla, and I am part of the Redrow team. Please can you send us your full address and contact details. Once received, we can pass this to the relevant team. Kind wishes, Isla.