Qminder is the leading in-person service platform for managing appointments, walk-ins, and queues in brick-and-mortar environments.
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Joined August 2011
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Qminder retweeted
How do you earn loyal customers?
Maybe itās the way the customer is treated. Maybe there is an employee the customer loves to work with. Or, maybe, itās the confidence thatās created when a customer interacts with the brand.
hyken.com/customer-service-sā¦ #customerloyalty #CX
Qminder retweeted
10 surprisingly simple ways to improve customer service.
These tips help to improve your retail store team, from mindset to getting new results in a quick and simple way. via @Qminder:
qminder.com/blog/customer-seā¦ | #CustServ #CustExp #CustomerInnovation #marketing
Qminder retweeted
Honestly it is easier to go into a bank branch with an N95 mask than deal with a lot of banks' online portals
Ditto lots of HR software
Qminder retweeted
7 Powerful Customer Service Phrases You Need to Use buff.ly/2RfilcL via @Qminder
7 powerful customer service phrases that can support your interaction with customers.
Qminder retweeted
Think of Starbucks - even though they donāt know you, baristas ask for your name and write it down on your cup.
qminder.com/7-ways-to-improvā¦ @Qminder
Qminder retweeted
In managing your queue, your customers donāt need to stand still in an actual line in order to keep their spot.
qminder.com/7-ways-to-improvā¦ @Qminder
Qminder retweeted
simple but true.
"Yes, it takes more than smiles to deliver great customer service. Still, a smile can go a long way. The positive attitude ā and the smile ā is contagious." @Hyken
We are always happy when our articles coincide with expert's recommendations :) qminder.com/smile-in-customeā¦
Qminder retweeted
Time to solve the #healthcare labyrinth for your patients! Why optimizing #patient flow is so important āļø buff.ly/2CDjXaK
Qminder retweeted
From secret agents to #CustomerService agents. Bond, James Bond ā the guru of #custserv š¤µ buff.ly/2Nsima8
Qminder retweeted
The Customer Experience Journal is out! paper.li/Panviva/1421343783?ā¦ Stories via @ConfluenceIntel @Qminder #cx #customerexperience
Qminder retweeted
The key to outstanding face-to-face #CustomerService is... data šš qminder.com/data-creates-hapā¦
Qminder retweeted
How #Technology Enhances the #EmployeeExperienceš¤| hubs.ly/H0gtdXw0 by @qminder #AI #futureofwork #hr
Qminder retweeted
The specific words we choose when we communicate with our customers really matter. Here's some sound advice on using your words to show customers you care. #CX #CustExp buff.ly/2qxjH65
Qminder retweeted
Workplace happiness in #CustomerService (Part 2): what managers can do to help it grow š± buff.ly/2Fw8lcM
Qminder retweeted
Black Friday is coming! š
Is your store ready? With this #BlackFriday2018 checklist, you'll come to the battle fully prepared āļø buff.ly/2QpNpFf
Qminder retweeted
Which retail applications or tools are worth investing in? @francescaSN did some research and looked into retail solutions @SlackHQ @DorTechnologies @vendhq @Xero @TandaHQ @CollectApps @StitchLabs @Qminder and @ahrefs
blog.compliantia.com/2018/08ā¦
#retail #retailsoftware #software
Qminder retweeted
when you integrate and align your #EX and #CX, you can overcome the barriers between you and CX excellence! bit.ly/2MAjfhd @RetailNext
