
Redefining traditional broker roles. Employers need more; our agencies deliver more. | Insuring Your Business + Ensuring Your Results @kevintrokey @wendykeneipp
St. Louis | Seattle
Joined April 2014
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If you’re the lead producer and service questions still end up on your desk, it’s time to promote a client experience leader and get your selling time back. #BuildYourBenefitsBusiness #Ownership
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Compliance Corner Session 10.20.26: COBRA Basics + State Continuation
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Benefits decisions are made by a group. If your champion is the only name you know, the CFO is hearing your case secondhand. Ask: “Who else weighs in on a decision like this?” Then: “How have these decisions been made in the past?” ...
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Your Medicare Part D creditable coverage notice is due before Oct. 15, unless it was shared during open enrollment. It goes to Medicare-eligible participants in your Rx plan, including spouses and dependents. CMS still recommends paper copies,...
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Producers stop competing on price when 3 things are in place: curiosity, an understanding of business economics (starting with their own book), and one sales process the whole agency runs.
#BuildYourBenefitsBusiness @kevintrokey @wendykeneipp
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More of your employees may opt into the group health plan this year. As individual coverage gets pricier, workers who once waived it for a plan of their own have reason to come back, so size that group before you finalize for 2027.
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Three habits decide whether a good deal closes: 1) Meet every decision-maker. 2) Book the next step before each meeting ends. 3) Track what behaviors predict a win.
#BuildYourBenefitsBusiness
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Fully insured plan sponsors are starting to receive MLR rebate checks from carriers, due for distribution by Sept 30, 2026. How they're handled depends on your wrap plan language and comes with ERISA fiduciary duties. Check your plan docum...
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Ask AI whether you should join an insurance agency network or hire a business coach, and you'll find similar answers across platforms. We think another option to consider is joining a peer network paired with coaching that knows benefits....
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Compliance Corner Session 9.22.26: Open Enrollment – Renewal Checklist
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That RFP was likely written by the incumbent. Terrible odds by design. Practice quoting is no better. Ten proposals, same carriers and rates, different logos. The producers who win start with a diagnosis, long before a single quote. #BuildYourBene...
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How to Handle an Employee Departure Without Losing the People Who Stay
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Discover how payroll errors impact employee financial stability and learn strategies to improve correction processes, boosting morale and retention. #CompanyCulture #EmployeeRetention
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Strong processes in onboarding, service, installation, and renewals are essential to delivering on sales promises and maximizing AI's potential. #BuildYourBenefitsBusiness #Goose
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Explore how benefit rollbacks are affecting employee trust and behavior as companies cut costs for AI investments, and understand the implications for retention and engagement. #EmployeeBenefits
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Your service team is capable of so much more! Move them beyond a support team and into a strategic growth contributor. #GrowYourBenefitsBusiness #AgencyDevelopment
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Join this latest compliance session on August 18, 2026, to explore the difference between HSAs, FSAs, and HRAs. Save your seat now. #Compliance
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Nurturing young producers brings fresh energy to employee benefits agencies, ensuring future growth and succession. Learn how to teach and embrace the next generation. #AgencyDevelopment #EmployeeBenefitsProducer
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Explore how a lack of recognition drives employee burnout and discover actionable strategies leaders can use to foster a more rewarding workplace culture. #CompanyCulture #Leadership
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A lot of "polite" sales language is subordinating.
"Thank you so much for taking the time to meet with me."
"Just checking in."
"Take all the time you need."
Small shifts in wording change the entire power dynamic of a sales conversation. #Sal...
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