Official support for @paystack! Helping African merchants accept payments from anyone, anywhere in the world ❤️💪🏿

Joined January 2018
Replying to @ammezie
Hi Chimezie! Thanks for reaching out. We have a discount code feature merchants can apply on their individual products or Storefront. This will appear on the order details right before checkout. You can check out this article for more on our discount feature - support.paystack.com/hc/en-u… Feel free to send us a DM if you have further questions.
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Replying to @MoveWithPhish
Hi Phish! Thanks for suggesting a filter option for Storefronts. We will log this with our product team and make an announcement if this goes live. In the meantime, you can customise the order in which the products on your Storefront appear. Kindly go to the product section on your Storefront and long-press the button on the left side of the product to move it (screenshot attached). Feel free to send us a DM if you need further help.
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Hi Habib, the "Pay with Bank" option (is a different payment method and) redirects the customer to their bank app to complete the payment. The "pay with Transfer" option generates an account number so your customers can make a transfer. It typically looks like the image below.
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If you need more help on this, you can watch this video on how to connect Paystack to Google Sheets, for example youtu.be/sHkuW0Pi00g. Feel free to DM if you need any help!
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Hi @Shopify users. You might have seen this message 👇🏾 on your Shopify Dashboard stating that Paystack will not be available on your checkout after July 31. This is nothing to worry about. We'll explain how you can continue receiving payments on your store via Paystack.
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Replying to @TheATP_kenny
Hi Ekene, thanks for reaching out! At the moment the Pay for Me feature is only available on Paystack Storefront and Product links. Please see this guide on the Pay For Me feature - youtube.com/watch?v=yYW3r0hR…
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Replying to @Ada_Osakwe
Hello Ada, thank you for reaching out. The Paystack Checkout should work fine on Brave Browsers. Can you send us a DM with the issue you're having so we can assist? Please also include a screenshot so we can have a better understanding of the problem.
Replying to @dariusogenyi
Hi there, thanks for reaching out. We currently have a workaround for accepting payments with Squarespace via a workaround with Ecwid. Here's a link to a video that'll guide you on how to set this up: youtube.com/watch?v=zn-sLDp5… I hope this helps.
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Replying to @bosaonline
Hello Emuobosa, thank you for the feedback. Can you please clarify this feedback some more? Are you referring to a feature that allows you to set a delivery fee for a specific location? If yes, please see a screenshot showing this
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Thank you for the feedback, Kessir. To clarify, is this the form you see on your end? If not, can you share what you see?
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