
Official home of Onecom's Customer Service team. We're here Mon-Fri, 9am-5pm. Feel free to drop us a tweet or DM. Latest news: @OnecomUK
Joined January 2013
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Replying to @oliviakate2191 @OnecomUK
Good afternoon Olivia, all of our fixed line faults queries are dealt with by the team on 03300 888 999, option 3.
Replying to @alicemaywyatt
Good afternoon, I'm sorry to hear you're having issues getting in touch. Queries such as these are dealt with via our Fixed Line Faults team on 03300 888 999, option 3. If you're having trouble reaching them on this line, we can look to raise a call back for you should you wish?
Replying to @cindy_coppen
Good morning we have replied to your DM, thank you
Good Morning Bibiana, we have explained the reason why your Vodafone account was suspended, however you have since had the main number reconnected. Please refer to our email sent on 02/02/2023 at 16.30 for next steps.
Kind Regards, Onecom
Replying to @janinejacquesar
Hi Janine, sorry for the issues you had, a manager is sorting the final points from your case and will be in touch tomorrow
Replying to @hbkeenan @VodafoneUKBiz
Good morning Helen, please check your DMs as we have replied to your message
Replying to @hbkeenan @VodafoneGroup
Good Morning, I am sorry to hear this. Please DM us at this link and we can look into this for you.
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Replying to @hemaljadav @OnecomUK
Hi Hemal, sorry to hear this. Please DM us at this link with your query and account info and we can look into this for you:
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Good afternoon Laurie, I can see this issue has been raised with our faults team, if there is anything we can help with please continue with our DM conversation
Replying to @bbrown2582 @OnecomUK
Hi Bethany, sorry to hear you’re experiencing issues with your broadband. Please DM us at this link and we can look into this for you: xitter.cf/messages/compose?recip…
Good morning Sam, I am sorry to hear this. Please DM us at the link below and we can take a look at this for you.
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Replying to @ffoxy
Good Morning Adam, I am sorry to hear this. Please DM us at this link and we can look into this for you.
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Good Morning Lisa, I am sorry to hear this. Please DM us at this link and we can look into this for you.
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We're sorry to hear you are not happy with your contract.
We're confident we can offer a suitable package for when your contract ends, so if this is something you are interested in discussing, please DM us here: xitter.cf/messages/compose?recip…
Kr ^JB
Replying to @eddyw002
Good morning Edwina, I am sorry to hear about this. Please DM us at this link and we can look into this for you.
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Good morning Simon, we are Onecom the Business Telecoms Company, Please DM us at this link and we can look into this for you.
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Alternatively, you may wish to speak with One.com regarding web hosting /domains. Thank you
Replying to @TrekandRunMag @onecom
Good Morning, I believe it is One.com you are referring to not Onecom. Thank you
Replying to @AlisonIHardie
Good Morning Alison, I am sorry to hear this. Please DM us at this link and we can look into this for you.
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Replying to @SJBSmart @VodafoneUK
Please DM us at this link and we can look into this for you.
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