Dear Sir, Thank you for your feedback regarding passenger information system abnormal working issue. The mentioned car was checked in depot and all system were found functioning normal.

Dear Sir, Thank you for your feedback regarding air conditioning unit not cooling issue. We have inspected the mentioned car at the depot and implemented corrective measures. We apologize for any inconvenience this may have caused.

Dear Sir, Thank you for your feedback regarding the charging socket not working issue. We have inspected the train at the depot and implemented corrective measures. We appreciate your vigilance and are committed to making improvements where possible.

Hi, Any inconvenience is regretted. Reply in response to your Digital book complaint has been posted to your email. Further, to know the status of complaint/feedback, passenger may access the Digital Feedback Book: pcms.dmrc.org/careqr or scanning it at Customer Care center.

Hi, Any inconvenience is regretted. Reply in response to your Digital book complaint has been posted to your email. Further, to know the status of complaint/feedback, passenger may access the Digital Feedback Book: pcms.dmrc.org/careqr or scanning it at Customer Care center.

Hi, Any inconvenience is regretted. For the mentioned NCMC card ₹50 is the card issuance fee, and the remaining ₹50 is credited as recharge balance. SMS notifications are sent to passengers regarding these details. Further, the staff have been counselled to clearly explain the card issuance fee and recharge the amount to avoid any such inconvenience.

Hi, Any inconvenience is regretted. There was some technical issue in the mentioned escalator on tweet date/time and was attended shortly. In case of any such inconvenience, passengers may contact the Station Control Room number displayed on the escalator or call our 24 x7 helpline no 155370 for assistance.

Hi, thanks for reaching out. Only unused DMRC Mobile QR tickets are eligible for refund within 60 minutes from the time of issuance (excluding airport express line). As per DMRC records, the journey has already been performed against the mentioned order-id:6a8d4c8c138f716b42d00cc8 with QrId:2519765718408017275. Entry at Preet Vihar 2026-08-25 at 13:34:33.

Hi, Any inconvenience is regretted. Station and security staff are actively clearing auto-rickshaw encroachments and penalizing habitual offenders during regular patrols. To secure a permanent resolution, the issue is continually coordinated with Noida Authorities and the Police Department for further necessary action.

Hi, Any inconvenience is regretted. Suitable action was taken in this regard. Passengers may also report any such issue to contact customer care center or 24X7 Helpline 155370 for immediate action.

Hi, Any inconvenience is regretted. We make all efforts to maintain the service reliability of the equipment, and any intermittent technical issue is attended by staff on priority. The technical issue with the AFC gate was immediately attended and rectified by the staff. Further, all the AFC gates at the mentioned station are working normally at present.

Hi, Any inconvenience is regretted. As per DMRC records, the refund of Rs.43/- was refunded on 24-Oct-2026 for mentioned transaction.

Hi, Any inconvenience is regretted. Please write to us on pcms.dmrc.org/careqr/ and share your smart card number, mobile number, for further enquiry and assistance.

Hi, Any inconvenience is regretted. In case of persistence of issue, kindly write to us at Digital Feedback Book: pcms.dmrc.org/careqr and share the Virtual card number & registered mobile number for further enquiry and assistance.

Hi, Any inconvenience is regretted. Commuters may check our official website delhimetrorail.com/search/EV… for detailed information of the stations with EV-Charging Facility.

Hi, Any inconvenience is regretted. Please share the email id to trace your complaint for further assistance. Also, you may write to us at Digital Feedback Book: pcms.dmrc.org/careqr and share mobile number/email id registered with DMRC Sarthi App for further enquiry and assistance.

Hi, Any inconvenience is regretted. Please write to us on pcms.dmrc.org/careqr/ and share your virtual smart card number, registered mobile number, discrepancy date/time, for further enquiry and assistance.

Hi, Any inconvenience is regretted. Cleanliness is our priority and we make all efforts to maintain cleanliness. Dustbins are available at suitable locations and at kiosks. Equal participation by passengers will help us maintain trains and station premises clean. Further, issue has been reported to concerned station for suitable action in this regard. Also, passengers may contact customer care center or 24X7 Helpline 155370 for immediate action in this regard.

Hi, any inconvenience is regretted. Please provide the platform number or direction of travel for further checking.

Sh. Tokhan Sahu, the Hon'ble Minister of State for Housing and Urban Affairs, Government of India today inaugurated the Delhi Metro's exhibition stall at the 19th edition of Urban Mobility India Conference and Expo currently taking place in Bhubaneswar. The exhibition stall was inaugurated in the presence of Odisha's Minister for Housing and Urban Development, Dr. Krushna Chandra Mahapatra and DMRC's Managing Director Dr. Vikas Kumar. DMRC's exhibition focuses on enhanced accessibility and mobility because of the Delhi Metro services along with its foray into international projects piloted by Delhi Metro International Limited (DMIL). @UMIconfexpo