Independent IT/Telecom/Call Center/Customer Experience consulting firm. Helping Canadian businesses since 1999. #LdnOnt #Consulting #CallCenter #ContactCenter

London Ontario
Joined December 2009
.@NielsenIT are hiring a Customer Service Representative. Learn more and apply here: jobs.techalliance.ca/job/nie…
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Want to learn how to boost end-user adoption rates for your next Unified Communication project? Watch this video: bit.ly/27gpMCE
Is your contact centre operating like it's still in the 1960s? Well, there's only one way to find out. Have a look: bit.ly/23m2KFO
Did you miss this? Pres. of Canada's Top UC and Call Center consulting firm featured in Contact Management Magazine: bit.ly/1pFp2oG
See the challenges organizations face when they move to Unified Communications and Contact Center technologies: bit.ly/1reZY9o
Become a "Omnichannel Champion" learn from @EmilyNIT @ContactMgmtMag article buff.ly/1OG23z6 #CallCenter
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Check out @EmilyNIT guest article @ContactMgmtMag "Tips for working with your IT department" bit.ly/ENGuestBlog
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Thanx @EllipsisDigital @EngineSevenFour @RoyLePTriland for joining us for holiday coffee/treats #neighbours #LdnOnt
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We are here all day at #bestdefence2015 @LondonEDC come visit for a chance to win
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Come visit us today at our booth for a chance to win a great prize #bestdefence2015 @LondonEDC
Don't forget to visit us at #bestdefence2015 for your chance to win a great holiday gift
Visit us at #bestdefence2015 for your chance to win a great early holiday gift #LdnOnt
Come visit our booth tonight and tomorrow at the @LondonEDC Best Defence Conference for your chance to win a BB8!
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Nielsen IT retweeted
From oil & gas technologies to security applications, discover defence expertise & products at #bestdefence2015 ow.ly/Tb0cI
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Are you as surprised at the customer service experience we found?#TravelTuesday #travelnews xitter.cf/NKlisht/status/6539350…
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The contact center is the nucleus of an omni-channel journey. Happy #CXDay to all #contactcenter professionals that drive great experiences.
Nielsen IT retweeted
5 questions to create a Customer Journey without binders of Visio Charts, as stated by @btemkin #CXDay #CX #CXPA
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Start your week on the right foot at Open Coffee on TUESDAY, Oct 6 | 7:30am - 9am | at @HackerStudios ow.ly/SQkwA #ldnont