Editor – International Journal of Sales Transformation, business writer and commentator. Wildlife photographer & overly optimistic Spurs supporter....

UK
Joined February 2009
New issue of @iJofST features our article "Growing Together: How to Work with Strategic Customers to Create Joint Solutions for Growth"... check it out along with the rest of the great content in the Journal!
Replying to @NickdeCent
@NickdeCent and his colleagues have put together what promises to be an excellent event this September in London #b2bsales #customercentricity #saleseffectiveness lnkd.in/gW23AYN
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Nick de Cent retweeted
Look out for publication of this important new book next year; it's packed full of research that the Journal helped to facilitate. #customerexpansion #iJoST
Ready to win more customer renewals and expansion conversations? Announcing a new book from Erik Peterson & Tim Riesterer, collecting years of research about what motivates your existing customers to buy. Learn more and sign up for the latest updates: expansionsale.com
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Nick de Cent retweeted
We look forward to welcoming you to a day packed with research insights that translate into very practical steps leaders can use to expand customer engagement and drive growth.
75-80% of your company’s annual revenue will come from existing customer renewals, price increases, and add-on sales. Join us in London and arm your customer success team with proven approaches and delivery skills for winning that business: cvi.to/LondonExpand2019
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Announcing Douglas Aneurin John Crawshaw de Cent - born this morning at 12:55am, 8lb 6 ounces. A brother for Larkin and cousin for Jasmine. Mother and baby both doing well.
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Nominations close on the 26th of February for the #WomenInSales Awards North America Nominate now wisawardsna.com
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Nick de Cent retweeted
Interesting panel on ethics in financial services sales at the GST event. Prof Mark Johnston (centre)
Nick de Cent retweeted
Insights from CEB at the Global Sales Transformation conference today: sales experience is key factor in loyalty.
Nick de Cent retweeted
There's a growing coalition of individuals and companies that support the APS. When will you join? #apsconf lnkd.in/emTXhT3
Nick de Cent retweeted
It takes a village to deliver great #CX, but customers must be placed at the center. #FORRDigitalIN
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Here is a very useful map showing where the Proclaimers are prepared to walk to, proving they also walk on water! ;)
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A Nobel prize-winning economist thinks we should leave the EU if TTIP passes independent.co.uk/news/busin…
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Salespeople ≠ robots! Why sales processes need to support artisans - not create automatons hubs.ly/H039b0S0
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U.K MEPs least likely to have won votes in European Parliament since 2009. Influence by staying in EU? #VoteLeave
Who else is getting the impression that the Remain trio are being just a tad preachy & patronising? #ITVEURef #Brexit
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Nick de Cent retweeted
Importance of the hiring brand & supporting 5 generations in an organisation through talent acquisition at APS Conference panel #APSConf
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