Nev Pilcher retweeted
Hi Ian. Thanks for getting in touch regarding this. Could you send us a DM (link below) with further details and may I also request that you remove the photo of the member of staff please. ^Andy xitter.cf/messages/compose?recip…
Nev Pilcher retweeted
@TLRailUK another terrible journey on Thameslink
Train full to the gunnels of customers standing having bought expensive tickets. While we pay for 2 high vis folks to patrol an unnecessary empty 1st class coach
Anybody expecting to travel from Lewes to Gatwick, East Croydon and beyond tomorrow morning should be aware that early trains have been cancelled or will be starting from Brighton. #SouthernRailUK are aware but are choosing not to make it public for some reason.
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@SouthernRailUK I'm aware of the points problem at West Worthing but why aren't the temporary timetable alterations shown on your website. The number of queries you've received would surely indicate that something should be published there?
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@SouthernRailUK Not bothering to let people know the West London Line will be closed all day tomorrow because of a derailment?
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@SouthernRailUK Still no mention of the closure of the West London Line tomorrow: do you really not understand the importance of alerting people as early as possible to the fact that their journeys are going to be considerably disrupted?
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@TLRailUK Ref: response to Mohammed, trains on Thameslink's North Kent route usually run through to Kentish Town. They are terminating at Plumstead today because of engineering works. For once, it's actually shown on your engineering works page!
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@SouthernRailUK There IS ticket acceptance on 3 December, contrary to your reply to Patricia Slatter, as stated on your website. I suggest you correct your reply and apologise.
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Nev Pilcher retweeted
@SouthernRailUK I would like to raise a complaint regarding this person who works at Tooting Rail Station. Very rude and doesn't provide his official badge. He goes by the name of Aziz.
Updated but STILL wrong @SouthernRailUK Is it really that difficult to provide accurate information?
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A straight lie from the hapless ^Alex: the 0713 was cancelled because the OBS duty wasn't covered. #bullshit
@SouthernRailUK Were you aware that there's a points failure on the Uckfield line and nothing's moved for an hour?
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Answer came there none! Thanks a bunch @SouthernRailUK Trains cancelled, altered and delayed up to 70 mins and no mention on Twitter at all. Excellent stuff: keep it up!
Nev Pilcher retweeted
At Clapham Junction with 4 officials.. lift to Brighton platform is kaput.Southern say they can’t put me in cab to East Croydon even tho they promised they would.SW Rail say they’ll put me on a train to Victoria to come back through Clapham . This gets worse. RETWEET PLEASE
Nev Pilcher retweeted
Standard company response is of no help when you’re on a packed over crowded train each morning. Southern have done so little for us their paying customers.
Nev Pilcher retweeted
@SouthernRailUK @BTP just been called a f****** w***** by a member of your staff, along with several other expletives, because my small dog barked at him. Totally unacceptable. Please respond. I was on the 13:05 train from Victoria to Horsham.
Nev Pilcher retweeted
ECR to VIC/CLJ continues to be a disgrace. Trains packed in the mornings- you reduced the service by 40% yet this is a route used by key workers, schools & travellers - it hasn’t been particularly quiet the whole pandemic. You’re putting passengers at risk- trains need increasing
Nev Pilcher retweeted
None on many routes. Covid timetable permanent now on many southern services. Trains are packed & millions have returned to work. You are putting passengers at risk, running a 60% service- yet charging full fares. @railandroad @SteveWhiteRail @PaulCodd @RailDeliveryGrp
Nev Pilcher retweeted
But you have not reinstated *any* of the 5 trains removed from your ECR-CLJ service btwn 7 & 8am.
You are reducing the reduced service further on this route. 7-8am is the busiest time, yet you have the fewest trains (6-11am)- why? @SteveWhiteRail @networkrail @RailDeliveryGrp
