Hi @LyricHammer , I just wanted to thank the 2 managers for helping me to look for my keys that I thought I'd left in your loos yesterday. I realise I actually left them in the loos at a nearby restaurant. Nonetheless, I do appreciate you taking the time to help me 😊
10
Do @SouthernRailUK respond to my previous tweets. We've been waiting for almost half an hour and could not get on the next train at 08.51 which was full. What is going on? U need to run more trains and also have more carriages. U r a joke, seriously!
1
122
It's appalling @SouthernRailUK . No announcements or anything. No explanation as to why the service is so rubbish
22
Now @SouthernRailUK the next train is just speeding through this station when so many of us couldn't get on the last one. U should have let the fast one stop so we could get on.
13
Why @SouthernRailUK was the 08.24 from S.Croydon to London Bridge so short? Hardly any passengers could even get on the train! U know this is peak time to travel where ppl are commuting to work yet u send such a short train. Myself and the other passengers are fuming
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Thanks @SouthernRailUK . Looks like I'm late to work now because you're too lazy to run a decent service! Why do u still continue with this contract? Its time to give it up now. Your passengers have been subjected to a very poor sub standard service for far too long !
12
What a vile human being! #Paedophile news.sky.com/story/dalai-lam…
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Samfromsouth retweeted
It's time @TheRangeUK gets it's act together or customers will just vote with their feet. Don't be complacent and assume you will always have good business. If you carry on in this manner, those days may be numbered.
Samfromsouth retweeted
How can @TheRangeUK Croydon not answer customer calls and then have a mailbox which doesn't allow people to leave messages because it's completely full? What an excellent example of customer service? This is how you treat the customers who even keep the organisation running
Samfromsouth retweeted
How can @TheRangeUK have a customer service line where there are 53 people in front of me in the queue? Do you only employ 1 person there?
Samfromsouth retweeted
I know of at least 3 people who no longer shop at @TheRangeUK because of how disorganised, dysfunctional and downright lousy your company is. Even one of your very own staff told me there's frequently issues with incorrect prices on items. You do it all the time!
Samfromsouth retweeted
Also the manager Vanessa @TheRangeUK was very unhelpful and did not demonstrate good customer service at all. It was one of the worst shopping experiences I've ever had. Then, when we got the item unpacked from the box at home, it is now faulty!
Samfromsouth retweeted
There is a recurrentthene at @TheRangeUK Croydon with prices being incorrectly displayed. Happens all the time. I had so many issues in this branch including not even being able to get a flat bed trolley for large heavy item
Samfromsouth retweeted
Dear @TheRangeUK I've written to your CEO about the appalling experience I had at your croydon store, & now to top it off, the item is faulty. Please tell CEO to check inbox. Also, pls check your hello@therange.co.uk inbox. After these experiences, I will never shop with u again
It's time @TheRangeUK gets it's act together or customers will just vote with their feet. Don't be complacent and assume you will always have good business. If you carry on in this manner, those days may be numbered.
How can @TheRangeUK Croydon not answer customer calls and then have a mailbox which doesn't allow people to leave messages because it's completely full? What an excellent example of customer service? This is how you treat the customers who even keep the organisation running
How can @TheRangeUK have a customer service line where there are 53 people in front of me in the queue? Do you only employ 1 person there?
I know of at least 3 people who no longer shop at @TheRangeUK because of how disorganised, dysfunctional and downright lousy your company is. Even one of your very own staff told me there's frequently issues with incorrect prices on items. You do it all the time!
Also the manager Vanessa @TheRangeUK was very unhelpful and did not demonstrate good customer service at all. It was one of the worst shopping experiences I've ever had. Then, when we got the item unpacked from the box at home, it is now faulty!

