Nefley Hetherington (@NefleyECA) profile picture
Joined February 2016
Photo by Nefley Hetherington (@NefleyECA)Photo by Nefley Hetherington (@NefleyECA)Photo by Nefley Hetherington (@NefleyECA)Photo by Nefley Hetherington (@NefleyECA)
Wilson: Customer satisfaction has been made a management KPI in 2017 at AGN #energyfuture17
Nefley Hetherington retweeted
What drives #consumers matters! #energyfuture17
3
2
Nefley Hetherington retweeted
Policy integration is an emerging priority at #energyfuture17 - what does this look like? Where else has it been done well?
2
1
Nefley Hetherington retweeted
Great to be looking at improving industry-wide collaboration to drive consumer outcomes at @energyvoiceau's Foresight Forum. #energyfuture17
1
3
9
Kardos: 'If you've got a consumer driven future, the level of competition is irrelevant' #energyfuture17
Kardos: 'We can't do a lot around price, but we can do a lot around affordability' #energyfuture17
Nefley Hetherington retweeted
Paul Harrison "Your interactions with consumers are not indicative of their interest in your products" #energyfuture17
1
1
We're all done for #energyfuture17! We look forward to collaborating with the sector to get better outcomes for consumers throughout 2017.
1
3
Nefley Hetherington retweeted
#energyfuture17 participants say driver of greater collaboration on energy is crisis/opportunity: #crisortunity
2
2
Horizon Power - large, govt-owned, long-standing energy provider - shifting entire business model to distributed energy. #energyfuture17 – at Sydney, New South Wales
4
2
Munro: COAG Energy Council's work program has been too diffuse. Review Panel aiming to give focus. #energyfuture17 @energyvoiceau – at Sydney, New South Wales
Ben Wilson (Aust Gas Network): gas prices likely to set electricity prices increasingly frequently. #energyfuture17 @energyvoiceau – at Sydney, New South Wales
Munro: housing policy is part of the energy productivity story. #energyfuture17 @energyvoiceau – at Sydney, New South Wales
Qld Elec Users' Network - affordability means different things. #energyfuture17 @energyvoiceau – at Sydney, New South Wales
1
Munro: "The role of the retailers to my mind is to mediate on behalf of the customer" #energyfuture17 @energyvoiceau – at Sydney, New South Wales
1
Munro: OECD data shows Oz elec prices have risen dramatically. Review Panel now asking why? #energyfuture17 @energyvoiceau – at Sydney, New South Wales
1
Munro: Review Panel finding the question of large energy users "quite troubling". #energyfuture17 @energyvoiceau – at Sydney, New South Wales
2
Nefley Hetherington retweeted
Energy policy reform must come with housing policy reform, @QCOSS_. Equity through market transition critical. #energyfuture17
4
6
Munro disappointed that NEM over the years "hasn't come up with much on the demand side". #energyfuture17 @energyvoiceau – at Sydney, New South Wales
1
1
Munro: people do respond to prices, but not necessarily in the way decision-makers think they will. #energyfuture17 @energyvoiceau – at Sydney, New South Wales
1