NEBULAE/NEBBE ORBIT

I'm really disappointed and frustrated with @magicmadhouse they partially cancelled my pre-order because of THEIR pricing mistake. They listed the upcoming Lorcana "The Great Hunny Rescue" Quest for around £50 with a discount of almost 50% off. A friend and I noticed that orders over £40 qualified for free delivery, so we combined our order and each pre-ordered one copy. The order sat without any issues for over six weeks, only for them to suddenly tell us today that they're cancelling part of it due to a pricing error. Rather than honouring the order they accepted, they refused to fulfil the second copy because of their own mistake. When we explained that the order was simply one copy for each of us, their response was essentially, "You can still get free postage if you order another one at the full £50 price." To be honest, I don't buy the explanation that this was just a pricing error. The listing remained live at that price for nearly two months before it was changed. It feels far more likely that the discounted price was used to encourage pre-orders and secure a larger stock allocation. This is incredibly unprofessional customer service. If you're in the UK and looking to buy trading cards or card products, I'd strongly recommend thinking twice before ordering from Magic Madhouse.