Industry Director at Frost & Sullivan in contact center, speech tech, digital transformation. Twinmom, Stanford Cardinalmaniac, rower, oenophile

Mountain View, CA
Joined January 2009
Nancy Jamison retweeted
Stanford: the home of champions 🏆 Welcome to the ACC 😤 @GoStanford
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Nancy Jamison retweeted
Still one of the greatest catches I've ever seen 🤯
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Nancy Jamison retweeted
What’s in the box? 👀 You can RT and find out! Roaming Form Gimmighoul can now be caught in #PokemonGO! We’re celebrating by giving away Gimmighoul-themed prizes!🥳🎉 To claim: Follow us on Twitter RT this post with #GOGimmighoul You’ll get a code to redeem. Let’s GO!
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🎮 The #metaverse is anticipated to become a platform where people, especially #GenZ, spend time with social communities, consume media, and participate in virtual events and sports. Tap into the endless opportunities of the metaverse👇 bit.ly/3RMCPYW
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Nancy Jamison retweeted
Trainers, we’re celebrating the Season of Alola and Stufful Community Day by awarding one lucky winner with a trip for two to Hawaii! 🏝️🥳 To enter, retweet this tweet and follow our Twitter account!
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An Unwebinar Short: The “B” Word: Budgeting for 2022 and Why to Invest Where - Tune in to our panelists for a deep dive into #marketing dollars and why they’re choosing to invest in certain areas over others. bit.ly/34pGkRz
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Speakers Announced at Customer Contact East! Network with the leading #customercontact executives in Florida on April 3-6. **Hurry! Save $500 if you register before January 31!** #FrostCC bit.ly/3qYfacI
Saying Goodbye to Longtime Industry Guru Ken Landoline nojitter.com/contact-center-…
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Interested in #AI and process automation in #CCaaS check out the #HeartofCX #podcast with @jmaxball and @joannapalmer1 tinyurl.com/4whtsf64
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According to the #FrostRadar by @Frost_Sullivan, @Five9’s integrated capabilities, scalable and innovative solutions, and customer-centric approach are key differentiators in the competitive North American #EnterpriseCloud Contact Center Market. Know more: frost.ly/5wu
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In an @EconomicTimes' feature, @Frost_Sullivan's @DanRayburn highlights the key takeaways from @amazon's decision to buy @mgmstudios. Read his comments on the #tech giant's second-largest acquisition here: #streaming dy.si/fJsDV
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Delivering excellent #CX requires a strategy that balances #SuperAgents, self-service and process #automation. Learn more about #CustomerExperience with @Frost_Sullivan and @ServiceNow: bit.ly/34mIkGC
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Frost & Sullivan's latest New Product #Innovation & Development #Newsletter is filled with valuable, actionable insights starting with #10 #Steps of #Transforming #Innovation. @Frost_Sullivan @FS_Events bit.ly/3oPbS8W
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That's exactly what I was thinking. Drew has hit the big time. And totally engaging keynote by @BarakEilam #NICEiLive21
Wow - James Cordon talks about our good buddy Drew Krause as the next speaker at #NICEiLive21 - how cool is that?
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On World #CulturalDiversity Day, @Frost_Sullivan recognizes the value of a diverse and inclusive organization, and celebrates each employee that collectively makes us #OneFrost. @UNESCO #wdcddd #diversity #inclusion #diversityandinclusion #culture bit.ly/3hPvxo5
Did you know AI can simplify the entire #CXjourney by automating time-consuming tasks such as customer surveys, handle translation services, and guide customers through self-service options? Learn more with Frost & Sullivan and @intelepeer: bit.ly/3eJcYzV
Quite an accomplishment considering where cloud started.
Happy 20th birthday (anniversary?) to @Five9
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Yes indeed! Thank you. More presents than under the Christmas tree. Thank you @Five9 team. #Five9
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