Always above the clouds...

Leicester, England
Joined August 2011
Replying to @sainsburys
@sainsburys pasta is off the menu today!
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Still no reply to my DMs!
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Replying to @johnlewishelp
@johnlewishelp The first order arrived smashed. The replacement order has arrived with the glasses wedged in together. Impossible to separate!. Please advise, again! Thank you
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I’ve tried everything and no luck! DM sent, thank you
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@HarveyNicholsCS please help! 2 children’s wear items (from two recent orders) have become faulty. Thank you.
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Replying to @scottshelpteam
@scottshelpteam registered with a new account and placed first order. Was sent 3 x 10% off discount codes and not one of them worked! Paid full price! Disappointing new customer experience!
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Replying to @alexandalexa
@alexandalexa please help! Used the UPS return label which you provided (to return a faulty item). UPS have lost the parcel!
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All sorted now, thank you!
Replying to @OfficialPLT_CS
@OfficialPLT_CS first order placed with you. Expected on or before Thursday 20th but still not here! Disappointed
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@HarveyNicholsCS sent a free delivery code, placed an order and delivery code didn’t work!
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Replying to @BootsHelp
@BootsHelp my order was lost in transit nearly two weeks ago. Please can you help me resolve the issue? Thank you
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Replying to @BootsHelp
@BootsHelp still waiting on a reply to my DM from Sunday? My order issue has been going on for 2 weeks now. Please advise, thank you.
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Replying to @marksandspencer
@marksandspencer feel a bit cheated! 15% off Sparks offer on £7.50 t-shirt which was £6.50 anyway!. Not good.
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@marksandspencer please could you respond? Thank you.
Replying to @Tesco
@Tesco I’m questioning the claim of your ‘freshest quality’ as per the packaging. Pack contents binned as mouldy! Not good.
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Definitely more @Crissy_Rock needed on tv! Love the lady on Celebrity @MasterChefUK
Replying to @Tesco
@Tesco another Monday night delivery of short dated items! Premium delivery price paid for items I wouldn’t pick myself in store! Not acceptable to send poor quality out for home delivery.
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Replying to @Tesco
@Tesco how can this item be suitable for sale?! Got home and realised product has been opened and resealed with sticky tape! Item going in the bin now, obviously uneaten. Very worrying.
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Thank you, DM sent. What’s worrying is that either the store has taped the item and put it on sale or it has been tampered with in some way. Totally unacceptable.
@WarehouseUKHelp still waiting on a refund for items that were received back by you on 05/12/2018. Please advise.
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Still no refund! Another DM sent. Please advise.
@WarehouseUKHelp love this Wonderland jumper but so disappointed with the quality. Bobbled up after a few hours wear. Can I return? Please advise.
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Returned this item and one in a size medium but they are missing from my return email. Please advise.
Replying to @ArgosHelpers
@ArgosHelpers If your Driver can call in advance of delivery why can’t they call when they are not coming? Convenient vehicle breakdown when you don’t deliver after waiting in all night!!
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@ArgosHelpers When I can I expect my delivery please!
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Replying to @marksandspencer
@marksandspencer 7 items in one box and mugs not packaged securely! Disappointing.
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Disgusted at this! Let’s hope it’s addressed. @Highland_Spring time for a free bottle of water for service dogs campaign! I’d pay more for your product to support it? xitter.cf/kika_guidedog/status/1…
It’s very sad to hear fellow Guide Dog Sydney was refused water by a coffee shop on a warm day. In our experience majority of coffee shops are wonderful, staff would ask dad if I would like a bowl of water when he’s ordering his coffee (regardless of the weather) 👍🏽 @guidedogs xitter.cf/tptgeneral/status/1006…
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@WarehouseUKHelp received a refund/returns email but items are missing from it despite being sent in the same parcel! Please advise?
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@WarehouseUKHelp still waiting on a refund of two items included in a return? Please advise, thank you.