Andrew Foster (@MrAFoster) header
Andrew Foster (@MrAFoster) profile picture

Father, Husband, Chartered Engineer, IBMer, F1 Fan, Builder. My tweets are my own and not IBMs

Broadstairs, England
Joined June 2011
Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)Photo by Andrew Foster (@MrAFoster)
Thanks @skysports not only is the Las Vegas qualifying not showing on my Sky stream box, you list highlights that spoil the result. Great fan experience 😡😡😡
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Sunday dinner at Punch Tavern Stonehouse. Staff rushed off their feet. Our order was taken to the wrong table so we ended up waiting over an hour for food. Those who had carvery were disappointed too. Will not return 🙁 @stonehousepizza
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So @SkySportsF1 @SkyHelpTeam why does the F1 qualifying stream have no sound? Getting really tired of how buggy this sky stream service is 😡
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It’s beginning to feel a lot like #xmas2024 🎄🌲🎄
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Update on my customer service experience with @OctopusEnergy trying to switch tariffs. @g__j Not what I was expecting…
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Thought optimistically that might be the end but nooo. Next email took another two days and another poke.
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Its now 24hrs since last email and still waiting for the next response. That’s two weeks of chasing and next to no progress on a simple tariff change. Why?
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Hey @OctopusEnergy after not getting through on the phone i decided to email my questions. Curious what your response times are because that was 4 days ago! What happened to that fantastic customer service you are always talking about? 🤔
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SBS Transit partners with IBM to enhance systems with AI shar.es/ag4elN #Maximo #AI
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IBM acquires Prescinto for renewable energy asset performance management #Renewables #GreenEnergy #Sustainability newsroom.ibm.com/blog-ibm-ac…
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Generative AI benefits for asset lifecycle management controleng.com/articles/gene…
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Andrew Foster retweeted
I've worked with dozens of Growth PMs. The best ones? They're not just data geeks. (As a geek I say that lovingly). They've mastered 5 underrated skills that separate the great from the good. Here's how you can level up your Growth PM game 👇 1/ Systems Thinking: See the Forest, Not Just the Trees Average PMs optimise features. Great PMs optimise ecosystems. 🧠 Map out entire user journeys 🔄 Consider 2nd & 3rd order effects 🤝 Collaborate across teams 📊 Use causal loop diagrams Remember: In B2B SaaS, everything is connected. 2/ Behavioural Psychology: Hack the User's Brain (Ethically) Understanding what makes users tick is your superpower. 📚 Read "Thinking, Fast and Slow" & "Hooked" 🧪 A/B test psychological triggers 🔍 Analyse successful products 🤓 Take a behavioural psychology course Pro tip: Don't forget team dynamics in B2B contexts! 3/ Data Storytelling: Turn Numbers into Narratives Good PMs present data. Great PMs tell stories with data. 📊 Create clear, impactful visualisations 🎭 Craft narratives connecting metrics to outcomes 🎯 Start with the 'why' 🗣️ Tailor stories to different audiences "Stop presenting data. Instead, present the point of the data." - @milanicreative 4/ Cross-functional Collaboration: Be the Ultimate Bridge-Builder In PLG, silos kill growth. 🗺️ Create a collaboration map ☕ Schedule regular catch-ups outside your team 📚 Learn the basics of each team's function 🤝 Set shared goals across teams Remember: You're the translator between departments! 5/ Minimal Viable Testing: Learn Fast, Grow Faster Forget perfection. Embrace scrappiness. 💡 Break big ideas into small, testable hypotheses 🚀 Get comfortable with "rough" tests 🗑️ Treat ideas as disposable 🛠️ Build a rapid testing toolkit The goal? Maximum learning, minimum effort. That's it! The 5 underrated skills that'll take your Growth PM game to the next level. All easy in concept, but hard to master. Which one are you going to work on first? Full post with more detail and tips in todays Product-Led Geek newsletter plg.news/p/5-most-underrated… If you found this useful, follow me for more Product-Led Growth insights! And don't forget to RT to share with your fellow PMs 😉
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Standing in a queue for 30minutes and the check in desk still hasn’t opened. What’s going on @British_Airways #ba2703
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Enjoying the irony of a mobile network ad filmed on #broadstairs beach in a notorious signal blackspot. I can thoroughly recommend the #morrellis ice cream though. youtu.be/mdFttWXVyH4?si=t_qa…
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