Got questions about Meta Quest or AI glasses? We’re here to help.

Menlo Park, CA
Joined April 2017
Now recruiting worldwide! Help shape the next generation of Meta AI glasses. Join our AR/VR Research Community for a chance to try our latest products first. Sign up now: meta.com/research/ar-vr-comm…
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Want to help shape the next generation of Meta AI glasses? Join Meta’s AR/VR User Research Community for a chance to try our latest products! Sign up now: meta.com/research/ar-vr-comm…
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Replying to @anikalacochina
Hi there, Thanks for reaching out, we see that you want to add Meta Warranty Plus to your device and we would be more than happy to look into this with you. So that we can look at your options could you please send us a private message. Looking forward to hearing from you soon!
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Sorry we forgot to include the link to direct messages. Here you go! xitter.cf/messages/compose?recip…

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Replying to @King1965Bell
Hey there Rajamani, Thank you for bringing this issue to our attention. We understand that a distorted speaker in your Ray-Ban Meta AI glasses could take away from the immersive experience impacting many audio related features. Therefore, as we intend to have a closer look into the issue, could we please request you to reach out to us privately as this would allow us to gather more details around this? We look forward to get in touch soon!
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You can reach out to us by sending a DM and we'll be happy to look into the issue for you! xitter.cf/messages/compose?recip…

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Learn how to change the lenses in your Oakley Meta HSTN glasses. #OakleyMeta #HSTN #aiglasses
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We are currently experiencing technical issues that may cause delays in our response times on X. We appreciate your patience and understanding as we work on a resolution. Please stay tuned for further updates.
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Replying to @crf11111
Hi Chris, Thank you for reaching out. We appreciate you taking the time to inquire about the XtadiumVR app. We're happy to inform you that the app does indeed offer 4K support on Meta Quest. With XtadiumVR, you can immerse yourself in 180-degree virtual reality footage with video quality up to 8K, which truly elevates your viewing experience. Whether it's live events, on-demand replays, or immersive highlights, you'll enjoy stunning clarity and real-time statistical overlays. If you have more questions, please visit the official XtadiumVR page here: xtadiumvr.com/. Best regards
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Hi Chris, Thank you so much for sharing. We appreciate your engagement. If you have any further questions or need more assistance, please don't hesitate to reach out to our colleagues from XtadiumVR directly through their official page: xtadiumvr.com/. Best regards
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Replying to @florianlili01
Hi there, Thank you for sharing this with us. We understand you are having issues with a hacked account. For us to investigate this further, we would like to encourage you to message us privately. We hope to hear from you soon! xitter.cf/messages/compose?recip…
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Hello there! We understand that a unknown Meta account is added to your Instagram. We would love to look into this issue. Therefore, please send us a private message. We will be able to look into it further. xitter.cf/messages/compose?recip…
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Replying to @AdamFowler_IT
Hi @AdamFowler_IT, Thanks for notifying us about this. To look into this further for you, we may need a small amount of information. Please reach back out to us via private message if you are still needing assistance. We hope to hear from you soon!
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Hey @AdamFowler_IT we're wondering if you still need support. We are here to help you!
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🖼️ Optimize your #MetaQuest3S experience with these tips on getting the best picture quality for your headset
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We're aware that some new Meta Quest 3S devices are having trouble with the initial software update. Our team is working on a solution but in the meantime, please use our software update tool (meta.com/help/quest/software…) to resolve this issue. We appreciate your patience while we work to fix this experience.
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👓 Maximize comfort and clarity while wearing glasses with #MetaQuest3S
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✨ Keep your #MetaQuest3S in top shape! Learn how to properly care and maintain your headset
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⚡ Learn how to properly charge your #MetaQuest3S 🔋
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🛠️ Need help setting up your #MetaQuest? Follow these steps to get your headset ready for use
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💡Check out these quick tips on how to wear your new #MetaQuest3S with comfort and confidence
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Learn more about the differences between your Meta Account and Horizon Profile 🔍
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Get familiar with the #MetaQuest3S and Touch Plus controllers as we go over what the headset and controller buttons do 🎮🕹️
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Welcome to #MetaQuest3S, our newest and most affordable headset. Check out what's inside the box, including your headset, controllers, and accessories.
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Monthly Community AMAs are here! Join our kick off with the Link Team. For more info and to ask your burning questions, click here: communityforums.atmeta.com/t…
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