CEO. Faculty. Executive Coach. If a podcast wore a cardigan.

Canada
Joined December 2010
Many executives mistakenly believe that because they’ve spent heavily on gathering customer feedback, monitoring competitors, and analyzing market trends, they understand what customers want. But a seven-year study of 72 companies and additional research involving thousands of customers and firms reveal that companies routinely misidentify the factors that drive customer value. That happens because leaders base their customer strategies on intuition, recent events, or competitors’ moves rather than scientific evidence. The solution starts with using data and statistical models to identify which customer value drivers have the greatest impact on sales and profitability, and prioritizing around them. Here’s how to do that. s.hbr.org/4rUmdkH
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Pope Leo said warnings that AI could threaten humanity should be taken seriously, rejecting the claims that concerns are 'fake news' and urging leaders to work together on safeguards reut.rs/4ynZ2ll
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In response to the terror attacks of September 11, 2001, Canada and all NATO nations answered the call for help by the United States under Article 5. Allied nations working to help protect and support the United States would lose over 1,000 soldiers, with Canada sacrificing over 158.
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US president, Ronald Reagan, and Canadian Prime Minister, Brian Mulroney, in 1988. Later that year, Reagan said: “Our peaceful trading partners are not our enemies; they are our allies. We should beware of the demagogs who are ready to declare a trade war against our friends—weakening our economy, our national security, and the entire free world—all while cynically waving the American flag."
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I recently got to speak with someone I’ve been curious about for a long time. He went through a difficult period many years ago. Even though he’s beyond it now, he came very close to losing everything. Financially, reputationally, psychologically, I asked how he had dealt with the darkest time he’d faced. He told me that he’d had a concern in the back of his mind. Throughout his entire life. He was always worried that deep down, he might be a coward. That he secretly might not be the strong, capable person he thought he was. That when the rubber met the road, he wouldn’t be able to stand up and face whatever the world threw at him. See, many of the challenges we face in life are largely under our control. We choose the jobs we apply for, the house we try to afford, the partner we seduce, the weight we lift. These things can still be hard. Tough, challenging, sometimes unbearably difficult. But it was us who chose the flavour of that difficulty. So what happens when absolutely everything comes crashing down? The single worst possible scenario you can imagine happens. Well, you get to see what you’re made of. What you’re genuinely made of. When all your forces are marshalled to a single challenge. And he said that he’d had faith in his ultimate self, but he’d never been pushed hard enough to prove that his faith was justified. “I could always hear my best self clearing his throat in the room next door.” But he never knew if this self was able to come in when needed. It turns out, he did. I love that quote and I love this story because I think many of us are uncertain about just how capable we are. Maybe a couple times in your life, all hell will break loose. And your best self will have to stop his coughing, and come say hello.
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A 1983 Cadbury Creme Egg ad in Canada
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Early specialization is overrated. Generalists excel over time. Data on >34k stars in sports, music, science, and chess: Focusing on a single field predicts a faster rise, but cross-training foreshadows a higher peak. The most successful adults start off as well-rounded kids.
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Looks like a cutscene. Feels like a calling. This is where strength and determination meet discipline and action. This is the CAF. This is what it looks like when a country shows up. Learn more and apply now: forces.ca/en/how-to-join/#wj
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Warren Buffett: "My dad was always very forgiving of my misbehavior. He'd just say, 'I know you can do better.' That was very powerful stuff — because I could do better. I knew it and he knew it. It's nice to have somebody have faith in you."
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On July 6th 2006 Prime Minister Stephen Harper made his first visit to the White House. He met with President George W. Bush, he gifted George W. Bush a brass belt buckle
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The Hunt for Red October (1990) is all about smart people doing smart things. Jack Ryan figures out Ramius wants to defect from tiny behavioral tells. Soviet sub switches propulsion to vanish into silence. Tension built entirely from intellect & restraint.
Which movies feature smart characters who actually make smart decisions?
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Following of the unveiling of his official portrait in Ottawa, former prime minister Stephen Harper delivers remarks on preserving Canadian unity and independence. #cdnpoli
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Our highest loyalty doesn’t belong to people or parties. It belongs to principles. If you wouldn’t accept it from the “other side,” you shouldn’t accept it from yours. Integrity is upholding your values even when your own group violates them.
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Hiking in your 40s is a great way to meet new people. Today I met two paramedics, three nurses, a cardiologist and nearly met Jesus.
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Wear your Poppy with pride. Each Poppy honours the courage and sacrifice of Canada’s Veterans and supports those who serve today. Visit your local Legion branch, a poppy table near you, or get your poppy online today from Amazon by visiting Amazon.ca/legion And don’t forget to scan your Poppy at poppystories.ca to learn the story of a Canadian Veteran. #GetYourPoppy #LestWeForget
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It has come to my attention that earlier this week there was an order issued prohibiting individuals working in certain court facilities from wearing poppies while on duty in those locations. This order was issued under the guise that the poppy is somehow a ‘political statement.’ This is disgusting. The poppy is not a political statement. It is a symbol of remembrance and respect for the fallen and those who served and continue to serve our country. Poppies have been worn in Canada since 1921. We have courts and a democracy because of the courage of those who are willing to make the ultimate sacrifice in pursuit of, and in defence of, the very rights and freedoms we enjoy. The judges who issued this order are wrong. While I respect the independence of the judiciary, I respect veterans, the very people who made the ultimate sacrifice defending our country, our values and our democracy, more. It is not lost on me that our veterans fought so we can enjoy the freedoms the courts uphold. That’s why I find it impossible to believe any judge would ban a symbol of respect for the fallen, our veterans and their families. I stand firmly behind anyone who wants to wear a poppy in their workplace. Because of the actions of these judges, if necessary, I will introduce The Nova Scotia Remembrance Observance Act that will enshrine the right to wear a poppy in the workplace from November 1 to November 11.
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Quote of the day. #qotd
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Why salvation isn't a one time event #salvation #discipleship #christianfaith
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Feeling embarrassed by your past work is not a sign of incompetence. It’s a mark of growth. Regretting your prior decisions doesn't reflect poor judgment. It reveals new insight. Cringing at your old opinions doesn't display ignorance. It demonstrates an open mind.
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