CEO. Faculty. Executive Coach. If a podcast wore a cardigan.

Canada
Joined December 2010
Many executives mistakenly believe that because they’ve spent heavily on gathering customer feedback, monitoring competitors, and analyzing market trends, they understand what customers want. But a seven-year study of 72 companies and additional research involving thousands of customers and firms reveal that companies routinely misidentify the factors that drive customer value. That happens because leaders base their customer strategies on intuition, recent events, or competitors’ moves rather than scientific evidence. The solution starts with using data and statistical models to identify which customer value drivers have the greatest impact on sales and profitability, and prioritizing around them. Here’s how to do that. s.hbr.org/4rUmdkH
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The little pile of popcorn above the lip of the popcorn bag is to be enjoyed during the ‘coming attractions’ only. The bulk below the lip is only to be enjoyed during the movie. Additional snacks during the movie only. Drinks at any time. Amen.
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The ideology of pathologically understanding and excusing the violent, is the same ideology that leads to fraternity students receiving essay sanctions for thier violent sexual assaults. We produce a society so tolerant that it excuses those who commit violence
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in an attempt to indiscriminately understand their social setting, race, gender, religion, age, economic situation, etc. Our moral outrage is legitimate; the challenge is we apply it inconsistently. And that’s why rape gangs write essays.
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Sheldon retweeted
Pope Leo said warnings that AI could threaten humanity should be taken seriously, rejecting the claims that concerns are 'fake news' and urging leaders to work together on safeguards reut.rs/4ynZ2ll
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Lots of things are normal. Normal often is linked to something being commonplace, yet there are things in your life that you may not want to be ‘normal’ in. You, and those you influence and serve, deserve more. #leadership #beyourfullself
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In response to the terror attacks of September 11, 2001, Canada and all NATO nations answered the call for help by the United States under Article 5. Allied nations working to help protect and support the United States would lose over 1,000 soldiers, with Canada sacrificing over 158.
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Accepting compliments on your AI photo is a little disconnected from reality……. On an unrelated note I’m happy that I now look 20 years younger. Please don’t ask to meet me in person.
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US president, Ronald Reagan, and Canadian Prime Minister, Brian Mulroney, in 1988. Later that year, Reagan said: “Our peaceful trading partners are not our enemies; they are our allies. We should beware of the demagogs who are ready to declare a trade war against our friends—weakening our economy, our national security, and the entire free world—all while cynically waving the American flag."
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I recently got to speak with someone I’ve been curious about for a long time. He went through a difficult period many years ago. Even though he’s beyond it now, he came very close to losing everything. Financially, reputationally, psychologically, I asked how he had dealt with the darkest time he’d faced. He told me that he’d had a concern in the back of his mind. Throughout his entire life. He was always worried that deep down, he might be a coward. That he secretly might not be the strong, capable person he thought he was. That when the rubber met the road, he wouldn’t be able to stand up and face whatever the world threw at him. See, many of the challenges we face in life are largely under our control. We choose the jobs we apply for, the house we try to afford, the partner we seduce, the weight we lift. These things can still be hard. Tough, challenging, sometimes unbearably difficult. But it was us who chose the flavour of that difficulty. So what happens when absolutely everything comes crashing down? The single worst possible scenario you can imagine happens. Well, you get to see what you’re made of. What you’re genuinely made of. When all your forces are marshalled to a single challenge. And he said that he’d had faith in his ultimate self, but he’d never been pushed hard enough to prove that his faith was justified. “I could always hear my best self clearing his throat in the room next door.” But he never knew if this self was able to come in when needed. It turns out, he did. I love that quote and I love this story because I think many of us are uncertain about just how capable we are. Maybe a couple times in your life, all hell will break loose. And your best self will have to stop his coughing, and come say hello.
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A lot of us are trying to use intelligence to solve problems that require courage. #youcandoit
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A 1983 Cadbury Creme Egg ad in Canada
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Sheldon retweeted
Early specialization is overrated. Generalists excel over time. Data on >34k stars in sports, music, science, and chess: Focusing on a single field predicts a faster rise, but cross-training foreshadows a higher peak. The most successful adults start off as well-rounded kids.
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Looks like a cutscene. Feels like a calling. This is where strength and determination meet discipline and action. This is the CAF. This is what it looks like when a country shows up. Learn more and apply now: forces.ca/en/how-to-join/#wj
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The goal is doing well. Not to look like you’re doing well.
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Warren Buffett: "My dad was always very forgiving of my misbehavior. He'd just say, 'I know you can do better.' That was very powerful stuff — because I could do better. I knew it and he knew it. It's nice to have somebody have faith in you."
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Content people encourage others. Attractive people compliment others. Successful people support others. #youcandoit
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On July 6th 2006 Prime Minister Stephen Harper made his first visit to the White House. He met with President George W. Bush, he gifted George W. Bush a brass belt buckle
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