🥇Award-winning support solutions. Helping teams work faster and smarter 🤓, while making customers’ experience with your brand better.

Philadelphia
Joined July 2009
Did you know? 84% of buyers now kick off their buying process with a referral. Source: @HarvardBiz #digitalexperience #sales #CX #smallbusiness #businesstips #DigitalStrategy #LeadGeneration #BizapaloozaChat
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Today’s the day! We're looking forward to having @sclarkeOville as our guest today on the #TwitterSmarter chat!
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Curious how to write content that converts? 📈 That's exactly what we talked about in our latest #ContentWritingChat! Head over to the blog to read the recap of the Twitter chat and learn some incredible tips from our community: hubs.ly/Q017QGJ80
#CXChat today is a post-April Fools Day discussion of your craziest, wackiest, sad-but-true customer experiences you've encountered.
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I share helpful #TwitterTips articles each week over on my blog. madalynsklar.com/twittertips #TwitterSmarter
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What are you doing today at 1pm ET? Join me on the #TwitterSmarter chat. My guest will be Troy Sandidge @FindTroy sharing insights on converting Twitter into a growth accelerator. And then join us at 5pm ET for the “after” chat in Spaces Set reminder: xitter.cf/i/spaces/1BRJjnWnADVJw
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Did you know? 54% of consumers say they’ve had at least one bad #customerservice experience in the last month. Source: @HubSpot #Businesstips #strategy #CX #smallbusiness #customerexperience #customersatisfaction #BizapaloozaChat
Did you know? 56% of US consumers are not confident that #brands have their best interests in mind when they use, share, or store their personal #data. Source: @acquia #businesstips #CX #privacy #DataSecurity #BizapaloozaChat
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What are the biggest challenges small businesses face regarding #customerloyalty? TODAY on #BizapaloozaChat, we'll talk about 👉 How to Keep Your Customers Happy Join us, Monday 3/28 at 2pmET / 11am PT! #smallbusiness #entrepreneurs #businesstips #CX #sales #growthmindset
Make customers the hero of your story. "Business 2020: It's not about you, it's about them" buff.ly/3sq52Jw - @JuliaAhlfeldt #custexp #CX
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LiveHelpNow retweeted
What is a unique way to get your customers involved? It may be as simple as adding an egg.🥚 bit.ly/3GwX1ar #CX #CustomerService #CustomerExperience
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LiveHelpNow retweeted
How to Solve a CX Crisis in 5 Steps by @hyken smg.io/3oDiqsv
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Did you know? #Tech is going to be a key driver of change in the book #publishing industry beyond 2021. Publishers are on the brink of using #AI to write books. Source: @explodingtopics #smallbusiness #businesstips #writingtips #WritingLife #creativity #BizapaloozaChat
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What tools and resources does every author need to write their book? Join #BizapaloozaChat on Monday 1/24 at 2pmET / 11am PT to chat about How Writing a Book Can Help Your #SmallBusiness. #BusinessTips #entrepreneurship #SmallBiz #LeadGeneration #growthmindset
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Did you know: The top reason for #outsourcing (70%) is cost reduction. The second reason is flexibility (40%). Speed to market is important to 20%. Source: @Deloitte #smallbusiness #entrepreneurship #planning #strategy #businesstips #BizapaloozaChat
What are the benefits of #outsourcing over an in-house employee? TODAY on #BizapaloozaChat, our guest @pavelStepanov77 of @virtudeskcom will share insights about Business #Outsourcing for #SmallBusiness. Join us, Monday 1/17 at 2pmET / 11am PT! #SmallBiz #WFH #FutureOfwork
Here's to both experts and companies that kept on supporting us, contributing to our chats and simply making the industry better every single day by sharing their thoughts and experience. Thank you for being a big part of our 2021! Off to 2022 and more fun interactions 😍🎉
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